Method and apparatus for operating a security system of a self-service checkout terminal

• US 6,155,486 A
• Filed: 02/08/1999
• Issued: 12/05/2000
• Est. Priority Date: 02/08/1999
• Status: Expired due to Term

• Current Assignee: NCR Voyix Corporation
• Original Assignee: NCR Corporation
• Inventors: Lutz, Dusty L.
• Primary Examiner(s): Le, Thien M.
• Assistant Examiner(s): LE, UYEN CHAU N
• Application Number:
  US09/245,588
• Time in Patent Office: 666 Days
• Field of Search: 235/22, 235/23, 235/20, 235/21, 186/61, 702/128, 702/129, 702/173, 702/175, 705/16, 705/23
• US Class Current: 235/383
• CPC Class Codes: A47F 9/048 automatically
• CPC Class Codes: G07G 1/0054 with control of supplementary check-parameters, e.g. weight or number of articles

Abstract

A method of operating a self-service checkout terminal having a scanner device for allowing a user to enter an item for purchase, and a weight scale for detecting placement of the item for purchase in a post-scan area associated with the self-service checkout terminal includes the step of generating an item-entered control signal when the user scans the item for purchase with the scanner device. The method also includes the step of disabling the scanner device in response to generation of the item-entered control signal. Moreover, the method includes the step of generating an item-not-detected control signal if the weight scale does not detect placement of the item for purchase in the post-scan area within a first predetermined period of time subsequent to generation of the item-entered control signal. Yet further, the method includes the step of enabling the scanner device in response to generation of the item-not-detected control signal. A self-service checkout terminal is also disclosed.

Claims

1. A method of operating a self-service checkout terminal, comprising the steps of:

generating an item-entered control signal when a user enters an item for purchase with a code entry device;

disabling said code entry device in response to generation of said item-entered control signal;

generating an item-not-detected control signal if said user does not place said item for purchase in a post-scan area within a first predetermined period of time subsequent to generation of said item-entered control signal; and

enabling said code entry device in response to generation of said item-not-detected control signal.

2. The method of claim 1, further comprising the steps of:

generating an item-detected control signal if said user places said item for purchase in said post-scan area within said first predetermined period of time subsequent to generation of said item-entered control signal; and

enabling said code entry device in response to generation of said item-detected control signal.

3. The method of claim 1, further comprising the steps of:

updating an electronic log value in response to generation of said item-not-detected control signal; and

comparing said electronic log value to a log threshold and generating an intervention-needed control signal in response thereto if said electronic log value has a predetermined relationship with said log threshold.

4. The method of claim 1, further comprising the steps of:

generating a reminder-needed control signal if said user does not place said item for purchase in said post-scan area within a second predetermined period of time subsequent to generation of said item-entered control signal; and

generating a message which instructs said user to place said item for purchase in said post-scan area in response to generation of said reminder-needed control signal.

5. The method of claim 4, wherein said second predetermined period of time is less than said first predetermined period of time.

6. The method of claim 1, wherein:

said code entry device includes a scanner device,

said step of generating said item-entered control signal includes the step of generating said item-entered control signal when said user scans said item for purchase with said scanner device,

said disabling step includes the step of disabling said scanner device in response to generation of said item-entered control signal, and

said enabling step includes the step of enabling said scanner device in response to generation of said item-not-detected control signal.

7. The method of claim 1, wherein:

said self-service checkout terminal includes a weight scale positioned so as to detect placement of said item for purchase in said post-scan area of said self-service checkout terminal, and

said step of generating said item-not-detected control signal includes the step of generating said item-not-detected control signal if said weight scale does not detect placement of said item for purchase in said post-scan area within said first predetermined period of time subsequent to generation of said item-entered control signal.

8. A method of operating a self-service checkout terminal having (i) a scanner device for allowing a user to enter an item for purchase, and (ii) a weight scale for detecting placement of said item for purchase in a post-scan area associated with said self-service checkout terminal, comprising the steps of:

generating an item-entered control signal when said user scans said item for purchase with said scanner device;

disabling said scanner device in response to generation of said item-entered control signal;

generating an item-not-detected control signal if said weight scale does not detect placement of said item for purchase in said post-scan area within a first predetermined period of time subsequent to generation of said item-entered control signal; and

enabling said scanner device in response to generation of said item-not-detected control signal.

9. The method of claim 8, further comprising the steps of:

generating an item-detected control signal if said weight scale detects placement of said item for purchase in said post-scan area within said first predetermined period of time subsequent to generation of said item-entered control signal; and

enabling said scanner device in response to generation of said item-detected control signal.

10. The method of claim 8, further comprising the steps of:

updating an electronic log value in response to generation of said item-not-detected control signal; and

comparing said electronic log value to a log threshold and generating an intervention-needed control signal in response thereto if said electronic log value has a predetermined relationship with said log threshold.

11. The method of claim 8, further comprising the steps of:

generating a reminder-needed control signal if said weight scale does not detect placement of said item for purchase in said post-scan area within a second predetermined period of time subsequent to generation of said item-entered control signal; and

generating a message which instructs said user to place said item for purchase in said post-scan area in response to generation of said reminder-needed control signal.

12. The method of claim 11, wherein said second predetermined period of time is less than said first predetermined period of time.

13. A self-service checkout terminal, comprising:

an entry device for allowing a user to enter an item for purchase;

an item sensor for detecting placement of said item for purchase in a post-scan area associated with said self-service checkout terminal;

a processing unit electrically coupled to both said code entry device and said item sensor; and

a memory device electrically coupled to said processing unit, wherein said memory device has stored therein a plurality of instructions which, when executed by said processing unit, causes said processing unit to;

(a) generate an item-entered control signal when said user enters said item for purchase with said code entry device,

(b) disable said code entry device in response to generation of said item-entered control signal,

(c) generate an item-not-detected control signal if said item sensor does not detect placement of said item for purchase in said post-scan area within a first predetermined period of time subsequent to generation of said item-entered control signal, and

(d) enable said code entry device in response to generation of said item-not-detected control signal.

14. The self-service checkout terminal of claim 13, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to:

(a) generate an item-detected control signal if said item sensor detects placement of said item for purchase in said post-scan area within said first predetermined period of time subsequent to generation of said item-entered control signal, and

(b) enable said code entry device in response to generation of said item-detected control signal.

15. The self-service checkout terminal of claim 13, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to:

(a) update an electronic log value in response to generation of said item-not-detected control signal, and

(b) compare said electronic log value to a log threshold and generating an intervention-needed control signal in response thereto if said electronic log value has a predetermined relationship with said log threshold.

16. The self-service checkout terminal of claim 13, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to:

(a) generate a reminder-needed control signal if said item sensor does not detect placement of said item for purchase in said post-scan area within a second predetermined period of time subsequent to generation of said item-entered control signal, and

(b) generate a message which instructs said user to place said item for purchase in said post-scan area in response to generation of said reminder-needed control signal.

17. The self-service checkout terminal of claim 16, wherein said second predetermined period of time is less than said first predetermined period of time.

18. The self-service checkout terminal of claim 13, wherein:

said code entry device includes a scanner device, and

said plurality of instructions, when executed by said processing unit, further causes said processing unit to;

(a) generate said item-entered control signal when said user scans said item for purchase with said scanner device,

(b) disable said scanner device in response to generation of said item-entered control signal, and

(c) enable said scanner device in response to generation of said item-not-detected control signal.

19. The self-service checkout terminal of claim 13, wherein:

said item sensor includes a weight scale, and

said plurality of instructions, when executed by said processing unit, further causes said processing unit to generate said item-not-detected control signal if said weight scale does not detect placement of said item for purchase in said post-scan area within said first predetermined period of time subsequent to generation of said item-entered control signal.