Service access using limited set of characters

• US 6,167,429 A
• Filed: 04/23/1998
• Issued: 12/26/2000
• Est. Priority Date: 10/03/1997
• Status: Expired due to Fees

• Current Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Original Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Inventors: Mercer, David Edward William, Macfarlane, Ian Alexander, Craddock, A. Julian
• Primary Examiner(s): Harrell, Robert B.
• Application Number:
  US09/064,516
• Time in Patent Office: 978 Days
• Field of Search: 709/200, 709/202, 709/203
• US Class Current: 709/203
• CPC Class Codes: G06F 9/45512 Command shells
• CPC Class Codes: H04L 49/90 Buffering arrangements
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 7/0036 where the data service is an information service
• CPC Class Codes: H04W 28/18 Negotiating wireless communication parameters
• CPC Class Codes: H04W 4/00 Services specially adapted for wireless communication networks; Facilities therefor

Abstract

Using a server to provide access to a plurality of unrelated types of services, to a user communicating from a remote terminal to the server, by detecting a service access command sent from the user, the service access command comprising an indication of a service type, the service access command having a syntax which uses only alphanumeric characters, or "#" or "*" characters. Interpreting the command involves extracting the service type, to detect if the command further comprises one or more parameters relating to the service, extracting any such parameters and initiating the provision of the selected service. By having a server which understands commands in a form having a syntax using a limited set of characters, service access from telephones or terminals with smaller keyboards, becomes easier.

Claims

1. A method of using a server to provide access to a plurality of unrelated types of services, to a user communicating from a remote terminal to the server, comprising the steps of:

at the server, detecting a service access command sent from the user, the service access command comprising an indication of a service type, the service access command having a syntax which uses only characters selected from alphanumeric characters, and the "#" character, and the "*" character;

interpreting the service access command to identify the service type, to detect if the service access command further comprises one or more parameters relating to the service, and to identify any such parameters; and

initiating the provision of a service to the user according to the service type indication detected in the service access command.

2. The method of claim 1 wherein the services comprise communication services for sending information from the user, or obtaining information and sending it to the user.

3. The method of claim 2 further comprising the steps of determining that the service for which access has been requested, is a service type which requires a parameter representing a source or destination for information to be received by the user, or sent by the user respectively;

detecting and extracting the parameter; and

providing the requested service using the parameter.

4. The method of claim 1 further comprising the step of deriving in a programmable manner, from the received service type indication, a service start address defining where to find a process for providing the service type indicated.

5. The method of claim 1 wherein the service access command is received via a short message system carried over a signalling channel.

6. The method of claim 1 wherein the syntax of the service access command comprises a single character delimiter preceding the service type indication.

7. The method of claim 1 wherein the syntax of the service access command comprises a single character delimiter preceding any parameters.

8. A method of using a remote terminal to access a range of unrelated types of services made available by a server as set out in claim 1, the method of using the remote terminal comprising the step of:

generating and sending to the server a service access command comprising an indication of a service type, and using a syntax which uses only characters selected from alphanumeric characters, and the "#" character, and the "*" character.

9. A method of using a remote terminal to access a range of unrelated types of services available by communicating with a server, the server being arranged to detect a service access command sent from the user;

to interpret the command to identify the service type;

to detect if the service access command further comprises one or more parameters relating to the service, and identify any such parameters; and

being arranged to initiate the provision of a service to the user according to the service type indication detected in the service access command, the method of using the remote terminal comprising the step of;

generating and sending to the server the service access command, which comprises an indication of a service type, and which, when sent, uses a syntax which uses only characters selected from alphanumeric characters, and the "#" character, and the "*" character.

10. The method of claim 9 further comprising the step of buffering the service access command in the remote terminal before sending to the server.

11. The method of claim 9 wherein the remote terminal comprises a telephone handset.

12. The method of claim 11 wherein the telephone handset communicates over a wireless link.

13. The method of claim 11 wherein the service access command is sent using a short message system carried over a signalling channel.

14. A method of using a server to provide access to a plurality of unrelated types of services, to a user communicating from a remote terminal to the server, comprising the steps of:

at the server, detecting a service access command sent from the user, the service access command comprising an indication of a service type, the service access command having a syntax which uses only characters selected from alphanumeric characters, and the "#" character, and the "*" character, the service access command further comprising one or more parameters relating to the service, and received from the user without sending a prompt to the user;

interpreting the service access command to identify the service type, and to identify the one or more parameters; and

initiating the provision of a service to the user according to the service type indication detected in the service access command.

15. A server for providing access to a plurality of unrelated types of services, to a user communicating from a remote terminal to the server, the server comprising:

detection means arranged to detect a service access command sent from the user, the service access command comprising an indication of a service type, the service access command having a syntax which uses only characters selected from alphanumeric characters, and the "#" character, and the "*" character;

interpreting means arranged to interpret the service access command to identify the service type;

parameter detection means arranged to detect if the service access command further comprises one or more parameters relating to the service, and identify any such parameters; and

service initiating means, operable according to the service type indication detected in the service access command, to initiate the provision of the service to the user.

16. A system for providing services, comprising the server of claim 15, and other servers for processing different ones of the types of services, the server of claim 15 being arranged to select one of the other servers and request it to provide the service to the user.

17. Software stored on a machine readable medium for carrying out a method of using a server to provide access to a plurality of unrelated types of services, to a user communicating from a remote terminal to the server, comprising the steps of:

at the server, detecting a service access command sent from the user, the service access command comprising an indication of a service type, the service access command having a syntax which uses only characters selected from alphanumeric characters, and the "#" character, and the "*" character;

interpreting the service access command to extract the service type, to detect if the service access command further comprises one or more parameters relating to the service, and extract any such parameters; and

initiating the provision of a service to the user according to the service type indication detected in the service access command.