Apparatus, method and article of manufacture for servicing client requests on a network
First Claim
Patent Images
1. A server computer for communicating with a client computer via a network, the server computer comprising:
- a server interface for receiving a client computer request including a category identifier associated with a category of the client computer request and a last file identifier of a last file previously sent to the client computer, the client computer request being created by the client computer using information from a local file residing on the client computer; and
a request processing component for receiving the client computer request from the server interface and for assigning the client computer request to one of a plurality of agents operating on the server based upon the category identifier, the request processing component transmitting information provided by the one of the plurality of agents to the client computer, said plurality of agents utilizing the last file identifier and the information from the local file to retrieve information from the server computer, to redirect client computer requests to a certain computer, to provide statistical information and to enable an internal organization channel.
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Accused Products
Abstract
A server services client requests in an improved manner by a utilizing a combination of sending an id of the last article that has been previously sent to the client, load balancing servers to provide efficient servicing of clients and providing redundant servers so that a failure of any one server does not result in the termination of server services to clients.
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Citations
21 Claims
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1. A server computer for communicating with a client computer via a network, the server computer comprising:
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a server interface for receiving a client computer request including a category identifier associated with a category of the client computer request and a last file identifier of a last file previously sent to the client computer, the client computer request being created by the client computer using information from a local file residing on the client computer; and
a request processing component for receiving the client computer request from the server interface and for assigning the client computer request to one of a plurality of agents operating on the server based upon the category identifier, the request processing component transmitting information provided by the one of the plurality of agents to the client computer, said plurality of agents utilizing the last file identifier and the information from the local file to retrieve information from the server computer, to redirect client computer requests to a certain computer, to provide statistical information and to enable an internal organization channel. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for servicing a client computer request by a server computer communicating with a client computer via a network, comprising:
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creating the client computer request using information from a local file residing on the client computer;
receiving the client computer request by the server computer, the client computer request including a category identifier associated with a category of the client computer request and a last file identifier of a last file previously sent to the client computer;
assigning the client computer request to one of a plurality of agents based upon the category identifier, said plurality of agents operating on the server computer to retrieve information from the server computer, to redirect client computer requests to a certain computer, to provide statistical information and to enable an internal organization channel; and
processing the client computer request by the one of the plurality of agents utilizing the last file identifier and the information from the local file. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A computer-readable medium comprising instructions, which when executed on a processor, perform method for servicing a client computer request by a server computer communicating with a client computer via a network, comprising:
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creating the client computer request using information from a local file residing on the client computer;
receiving the client computer request by the server computer, the client computer request including a category identifier associated with a category of the client computer request and a last file identifier of a last file previously sent to the client computer;
assigning the client computer request to one of a plurality of agents based upon the category identifier, said plurality of agents operating on the server computer to retrieve information from the server computer, to redirect client computer requests to a certain computer, to provide statistical information and to enable an internal organization channel; and
processing the client computer request by the one of the plurality of agents utilizing the last file identifier and the information from the local file. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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Specification