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Closed loop customer vibration screening and resolution process

  • US 6,188,938 B1
  • Filed: 03/16/2000
  • Issued: 02/13/2001
  • Est. Priority Date: 03/16/2000
  • Status: Expired due to Fees
First Claim
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1. A method of incorporating customer feedback into correcting vehicle vibration comprising the steps of:

  • coupling a vehicle to a vibration analyzer, said vibration analyzer has access to vehicle data;

    driving said vehicle with a vehicle owner;

    detecting said vehicle vibration generated while said vehicle is operating, wherein said vehicle vibration is objectionable to said vehicle owner;

    determining a cause of said vehicle vibration as a function of said vehicle data;

    repairing said vehicle to correct said vehicle vibration based upon said cause; and

    verifying that said vehicle vibration has been repaired with said vehicle owner.

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