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Medical information system including a medical information server having an interactive voice-response interface

  • US 6,192,112 B1
  • Filed: 08/05/1997
  • Issued: 02/20/2001
  • Est. Priority Date: 12/29/1995
  • Status: Expired due to Term
First Claim
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1. A system for providing medical information to a patient, comprising:

  • (a) a medical information server;

    (b) a memory location having a voice mailbox, coupled to the medical information server, wherein the voice mailbox includes a first segment for storing account owner information accessible by the account owner, and a second segment for storing upload information;

    (c) an upload-source, coupled to the medical information server, for providing the upload information in the second segment of the mailbox;

    (d) an interactive voice response (“

    IVR”

    ) interface, coupled to the medical information server and the voice mailbox, for providing the account owner information in the first segment responsive to an account owner input;

    wherein the mailbox has an associated plurality of memory locations, for storing a respective plurality of alert fields associated with a respective plurality of alerts, and wherein the server generates a sorted list of alerts responsive to the server modifying the alert type information; and

    , wherein a first alert type in the plurality of alerts is a patient-retrieval alert and an associated field is a patient-retrieval alert deadline value, wherein the server adds the patient-retrieval alert to the list responsive to a comparison of the alert deadline value to a present time.

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