Method and apparatus for initiating telephone calls using a data network
DCFirst Claim
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1. A method for initiating telephone calls on a voice network in response to requests from a data network comprising the steps, performed by a processor, of:
- receiving a data network request to initiate a telephone call, including a user telephone number;
identifying a stored telephone number corresponding to the request;
signaling a switch to make a call on the voice network to an instrument identified by the stored telephone number;
monitoring a status of the call; and
providing a user with an indication of a change in the status of the call.
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Abstract
In accordance with the present invention a process for initiating a telephone call, comprises the steps, performed by a processor, of: receiving a network request identifying a telephone number and an account number; retrieving from the database a telephone number associated with the account number; and signaling a telephone switch to place a call connecting instruments corresponding to the telephone number from the request and the telephone number retrieved from the database.
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Citations
8 Claims
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1. A method for initiating telephone calls on a voice network in response to requests from a data network comprising the steps, performed by a processor, of:
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receiving a data network request to initiate a telephone call, including a user telephone number;
identifying a stored telephone number corresponding to the request;
signaling a switch to make a call on the voice network to an instrument identified by the stored telephone number;
monitoring a status of the call; and
providing a user with an indication of a change in the status of the call. - View Dependent Claims (2, 3, 4)
connecting an instrument identified by the user telephone number to the call.
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3. The method of claim 1, wherein the receiving step includes the substeps of:
providing a web page for user input and request selection.
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4. The method of claim 1, wherein the identifying step includes the substep of:
accessing a stored database in accordance with the data network request.
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5. A system for initiating telephone calls on a voice network in response to requests from a data network comprising:
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an input component configured to receive a data network request to initiate a telephone call, including a user telephone number;
a processing component configured to identify a stored telephone number corresponding to the request;
a signaling component configured to signal a switch to make a call on the voice network to an instrument identified by the stored telephone number;
a monitoring component configured to monitor a status of the call; and
a status component configured to provide a user with an indication of a change in the status of the call. - View Dependent Claims (6, 7, 8)
means configured to connect an instrument identified by the user telephone number to the call.
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7. The system of claim 5, wherein the input component includes:
means configured to provide a web page for user input and request selection.
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8. The system of claim 5, wherein the processing component includes:
an database accessing component configured to access a stored database in accordance with the data network request.
Specification