Voice mail based billing delivery system
First Claim
1. A method of delivering a bill to a subscriber of a wireless telecommunication network using a voice mail system comprising the steps of:
- collecting billing information by a billing center linked to said network and wherein said billing information includes detailed information on calls made by said subscriber;
processing said billing information into a bill that is in a compatible format for storage in said associated voice mailbox;
storing said bill in a voice mailbox associated with said subscriber within said voice mail system;
notifying said subscriber of said stored bill;
accessing said voice mailbox by said subscriber; and
retrieving said bill from said voice mailbox.
2 Assignments
0 Petitions
Accused Products
Abstract
A method and system for the delivering bills to subscribers of wireless telecommunication services, and the subsequent retrieval of the same, using a voice mail system is disclosed. In an aspect of the invention, a bill is generated from billing information obtained from a billing center containing the call details of individual subscribers. The generated bill is translated into a format comprising synthesized speech message describing the bill specifics. Alternatively, the bill may be translated into a computer readable file capable of being downloading by a computer. The translated bill is stored in the subscriber'"'"'s voice mailbox following which, a notification is sent to the subscriber to indicate its arrival. The bill can be subsequently retrieved by the subscriber by accessing the voice mailbox with either a phone or a computer. The invention permits cost effective and timely delivery of bills without having to rely on a third party for delivery. Moreover, the subscriber is able to attain access to their bill from any location.
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Citations
20 Claims
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1. A method of delivering a bill to a subscriber of a wireless telecommunication network using a voice mail system comprising the steps of:
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collecting billing information by a billing center linked to said network and wherein said billing information includes detailed information on calls made by said subscriber;
processing said billing information into a bill that is in a compatible format for storage in said associated voice mailbox;
storing said bill in a voice mailbox associated with said subscriber within said voice mail system;
notifying said subscriber of said stored bill;
accessing said voice mailbox by said subscriber; and
retrieving said bill from said voice mailbox. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system in wireless telecommunication network for delivering bills to a subscriber for wireless telecommunication services for subsequent retrieval by said subscriber, said system comprising:
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a billing center linked to said wireless telecommunication network for collecting billing information associated with the calling activity of said subscriber;
a voice mail system comprising a plurality of voice mailboxes each being associated with an individual subscriber; and
means for translating said billing information into a bill that is compatible for storage in the voice mail system;
wherein said translated bill is stored in a voice mailbox associated with said subscriber and wherein the subscriber retrieves said bill by accessing said voice mailbox. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification