Error information reporting system for an error monitoring system

• US 6,202,177 B1
• Filed: 12/19/1997
• Issued: 03/13/2001
• Est. Priority Date: 12/20/1996
• Status: Expired due to Fees

• Current Assignee: NEC Corporation
• Original Assignee: NEC Corporation
• Inventors: Fujii, Katsuyuki
• Primary Examiner(s): WILEY, DAVID ARMAND
• Application Number:
  US08/995,164
• Time in Patent Office: 1,180 Days
• Field of Search: 714/40, 714/44, 714/48, 714/57
• US Class Current: 714/40
• CPC Class Codes: H04L 41/069 using logs of notifications; Post-processing of notifications
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail

Abstract

An error information reporting system of the present invention is applicable to an error monitoring system including a CPU (Central Processing Unit) and data output terminals. When a critical error occurs in a device being monitored, all data necessary for analysis and remedy are immediately sent to all expected destinations.

Claims

1. An error information reporting system comprising:

error information outputting means;

an interface for controlling said error information outputting means;

a device being monitored as to an error thereof; and

a CPU for (a) receiving error information representative of the error occurring in said device and sending said error information to said error information outputting means through the interface, and for (b) searching a collected error information table in which data relating to various types of errors have been collected for a key word corresponding to said error information, selecting a collected error information corresponding to said key word out of said collected error information table, and sending said collected error information to a remote destination corresponding to the type of error represented by said collected error information by using transmitting means assigned to the remote destination.

2. A system as claimed in claim 1, wherein said error information include information representative of a name of said device, and information representative of a degree of criticality of the error.

3. A system as claimed in claim 2, wherein said transmitting means comprises at least one of a facsimile apparatus and an electronic mail.

4. A system as claimed in claim 1, wherein said transmitting means comprises at least one of a facsimile apparatus and an electronic mail.

5. A system as claimed in claim 1, wherein said error information outputting means comprises a display.

6. A system as claimed in claim 1, wherein said error information outputting means comprises a printer.

7. A system as claimed in claim 2, wherein said CPU checks the degree of criticality of the error and if determined to be critical, searches the collected error information table for the key word corresponding to said error information, selects the collected error information corresponding to said key word out of said collected error information table, and sends said collected error information.

8. A method of reporting an error comprising the steps of:

monitoring a device for an error;

detecting the error and receiving error information representative of the error and outputting the error information, the error information including information representative of a name of the device and a degree of criticality of the error;

checking the degree of criticality of the error; and

if the error is critical, referencing a searching collected error information table in which data relating to various types of errors have been collected for a key word corresponding to the error information, selecting a collected error information corresponding to said key word out of said collected error information table, and sending the collected error information to a remote destination corresponding to the type of error represented by the collected error information.

9. A method as claimed in claim 8, wherein the step of sending the collected error information is carried out by electronic mail.

10. A method as claimed in claim 8, wherein the step of sending the collected error information is carried out by facsimile.

11. A method as claimed in claim 8, further comprising the steps of collecting data relating to the various types of errors and preparing the collected error information table based on the collected data.