Method and apparatus for web messaging

• US 6,226,668 B1
• Filed: 11/12/1997
• Issued: 05/01/2001
• Est. Priority Date: 11/12/1997
• Status: Expired due to Term

• Current Assignee: Rakuten, Inc. (Rakuten Group, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Silverman, David Phillip
• Primary Examiner(s): Lim, Krisna
• Assistant Examiner(s): HO, CHUONG T
• Application Number:
  US08/967,929
• Time in Patent Office: 1,266 Days
• Field of Search: 709/204, 709/205, 709/206, 709/207, 709/219, 395/200.34, 395/200.49, 379/88.16, 379/88.09
• US Class Current: 709/204
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A web messaging system allows a subscriber to receive messages from a wide variety of multimedia sources. If a caller attempts to contact a subscriber but the subscriber is unavailable, the system will record the message in digital format, generate a web page and password, and send a web page identification and password to the subscriber via a paging medium. The subscriber can then access the web page, enter the password, and retrieve the message.

Claims

1. A method for operating a web page message service in a data network for handling a call from a party to a subscriber in a communications network, comprising:

receiving the call from the party in a web message device;

generating a web page in the data network if the call is not answered;

prompting the party for a message;

storing the message under the web page; and

transmitting an identification of the web page to the subscribers,

wherein if the party leaves the message, the web message device stores the message under the web page, and if the party does not leave the message, the web message device generates the message and stores the message under the web page.

2. The method of claim 1 further comprising digitizing the message if the party leaves the message.

3. The method of claim 1, further comprising retrieving a subscriber profile from a database.

4. The method of claim 3, wherein the generating step comprises:

searching the subscriber profile for web page generating instructions;

constructing the web page based on the web page generating instructions if found; and

retrieving a predetermined web page if the web page generating instructions are not found.

5. The method of claim 3, further comprising:

generating a password; and

securing the message with the password.

6. The method of claim 5, further comprising:

searching the subscriber profile for password instructions;

constructing the password based on the password instructions if found; and

constructing the password based on a predetermined algorithm if the password instructions are not found.

7. The method of claim 6, wherein the predetermined algorithm includes a random number algorithm, the password being a random number generated by the random number algorithm.

8. The method of claim 3, wherein the transmitting step comprises:

retrieving at least one subscriber contact preference in priority order from the subscriber profile;

sending an identification of the web page to the subscriber starting with a highest priority contact preference; and

sending the identification of the web page to the subscriber via a next lower priority contact preference if the subscriber does not answer a higher priority contact preference and if more than one subscriber contact preference is found.

9. The method of claim 8, further comprising notifying the party that the message is deleted after exhausting all subscriber contact preferences without contacting the subscriber.

10. The method of claim 8, wherein the transmitting step further comprises sending a password that secures the message with the identification of the web page to the subscriber.

11. The method of claim 10, wherein the storing step stores the party'"'"'s identification information and the transmitting step transmit the party'"'"'s identification information to the subscriber.

12. The method of claim 8, wherein the at least one subscriber contact reference includes voice mail, paging, a telephone call, or e-mail.

13. A web message service device operating in a data network receiving a call from a party in a communication network for a subscriber, comprising:

a memory; and

a controller coupled to the memory, wherein the controller receives the call from the party, generates a web page in the data network if the call is not answered, prompts the party for a message, stores the message under the web page, and transmits an identification of the web page to the subscriber,

wherein if the party leaves the message, the controller stores the message in the memory under the web page, and if the party does not leave the message, the controller generates the message and stores the message under the web page.

14. The device of claim 13, wherein the controller digitizes the message if the party leaves the message.

15. The device of claim 13, wherein the controller retrieves a subscriber profile from the memory.

16. The device of claim 15, wherein the controller searches the subscriber profile for web page generating instructions, constructs the web page based on the web page generating instructions if found, and retrieves a predetermined web page if the web page generating instructions are not found.

17. The device of claim 15, wherein the controller generates a password and secures the message with the password.

18. The device of claim 17, wherein the controller searches the subscriber profile for password instructions, the controller constructing the password based on the password instructions if found, and constructing the password based on a predetermined algorithm if the password instructions are not found.

19. The device of claim 18, wherein the predetermined algorithm includes a random number algorithm, the password being a random number generated by the random number algorithm.

20. The device of claim 15, wherein the controller retrieves at least one subscriber contact preference in priority order from the subscriber profile, sends an identification of the web page to the subscriber starting with a highest priority contact preference, and sends the identification of the web page to the subscriber via a next lower priority contact preference if the subscriber does not answer a higher priority contact preference and if more than one subscriber contact preference is found.

21. The device of claim 20, wherein the controller notifies the party that the message is deleted after exhausting all subscriber contact preferences without contacting the subscriber.

22. The device of claim 20, wherein the controller sends a password that secures the message with the identification of the web page to the subscriber.

23. The device of claim 22, wherein the controller stores the party'"'"'s identification information in the memory and then transmits the party'"'"'s identification information to the subscriber.

24. The device of claim 20, wherein the at least one subscriber contact preference includes voice mail, paging, a telephone call, or e-mail.