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Service management access point

  • US 6,243,451 B1
  • Filed: 10/09/1997
  • Issued: 06/05/2001
  • Est. Priority Date: 10/09/1997
  • Status: Expired due to Term
First Claim
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1. A telephony network comprising:

  • a plurality of associated telephony network elements, the network elements cooperating to support telephony communications, the plurality of associated telephony network elements including a service management system and one or more service control points;

    a data storage device associated with each of the network elements, each storage device storing a telephony database having telephony data for supporting a telephony service;

    a service management access point interfaced with each of the telephony databases, the service management access point including a screen interpreter operable to interact with a service screen definition in a service definition package generated by a service creation environment, the screen interpreter operable to map the telephony data from a table based schema of the telephony databases to a user friendly service view, the service screen definition including executable code to interact with the telephony databases upon deployment of the service screen definition with the service definition package; and

    at least one data entry device interfaced with the service management access point, the data entry device providing direct subscriber access via the Internet for communicating telephony data with the telephony databases, the telephony data for supporting the telephony service, the service management access point for controlling access by the data entry device to the telephony databases, the subscriber operable to enable or modify the telephony service via the telephony data without service operator or service provider assistance.

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