Product activity data collection system

• US 6,246,995 B1
• Filed: 05/29/1998
• Issued: 06/12/2001
• Est. Priority Date: 05/29/1998
• Status: Expired due to Term

• Current Assignee: NCR Voyix Corporation
• Original Assignee: NCR Corporation (NCR Voyix Corporation)
• Inventors: Walter, Joanne S., Morrow, John L.
• Primary Examiner(s): Trammell, James P.
• Assistant Examiner(s): Retta, Yehdega
• Application Number:
  US09/087,817
• Time in Patent Office: 1,110 Days
• Field of Search: 705/22, 705/20, 705/5, 705/6, 235/376, 235/383, 235/432, 235/375
• US Class Current: 705/22
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 20/201 Price look-up processing, e.g. updating
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G07G 1/00 Cash registers alarm indicators G07G3/00
• CPC Class Codes: G07G 1/14 Systems including one or more distant stations co-operating with a central processing unit data transmission in general H04L; telemetry systems for selectively calling a substation from a main station H04Q9/00

Abstract

A system and method are provided for collecting activity data for a plurality of products displayed in a merchandising store. A transaction terminal identifies a product presented for purchase and prints an itemized receipt therefor. A remote price verifier permits price verification of the product independently of the terminal. Purchase data from the terminal is stored. Verification data from the verifier is stored. Comparison of the purchase and verification data for a specific product may be used for improving its sales performance.

Claims

1. A system for collecting activity data for a plurality of products displayed in a merchandising store comprising:

a transaction terminal for identifying selected ones of said products presented by a customer for purchase, and printing an itemized receipt therefor to confirm purchase thereof;

a stationary price verifier located remotely in said store from said terminal and being independent therefrom for verifying price of selected ones of said products presented by a plurality of customers, and not configured for purchase transaction; and

a server operatively joined with said terminal and verifier;

a first database operatively joined to said server for storing corresponding prices for said products for retrieval by said server for display at said terminal and verifier;

a second database operatively joined to said server for storing purchase data including identification of a product purchased at said terminal; and

a third database operatively joined to said server for storing verification data including identification data of a product verified at said verifier whether or not selected for purchase by said customer, and retaining said verification data after completion of said purchase transaction.

2. A system according to claim 1 further comprising means for comparing said verification and purchase data.

3. A system according to claim 2 wherein said server is configured to store date of purchase and verification of said products in said second and third databases, respectively.

4. A system according to claim 3 wherein said server is configured to store time of purchase and verification of said product in said second and third databases, respectively.

5. A system according to claim 4 wherein said comparing means are configured for tabulating quantity of verifications and purchases for a common product for a corresponding time period.

6. A system according to claim 2 wherein:

said terminal and verifier have respective location identifications; and

said server is configured to store said location identifications in said second and third databases, respectively.

7. A system according to claim 6 further comprising:

a plurality of said transaction terminals; and

a plurality of said price verifiers spaced remotely from said terminals, and operatively joined to said server for collectively storing in said third database said verification data therefrom.

8. A system according to claim 7 wherein:

each of said transaction terminals includes a barcode scanner, cash register, and receipt printer operatively joined together for scanning a product and determining price therefor, printing a receipt therefor, and obtaining payment to complete sale thereof; and

each of said price verifiers includes a barcode scanner and monitor operatively joined together for scanning a product and determining price therefor, and displaying said price on said monitor.

9. A method for collecting activity data for a plurality of products displayed in a merchandising store having a purchase transaction terminal and a stationary non-purchase-transaction remote price verifier, said method comprising:

operating said terminal for identifying one of said products presented for purchase and printing an itemized receipt therefor to confirm purchase thereof;

storing purchase data including identification of said product purchased at said terminal;

operating said verifier by a plurality of customers for verifying price of said products presented thereto; and

storing verification data including identification of said products verified at said verifier whether or not selected for purchase by said customers, and retaining said verification data after completion of said purchase transaction.

10. A method according to claim 9 further comprising comparing said verification and purchase data.

11. A method according to claim 10 wherein:

said purchase data further includes date of purchase; and

said verification data further includes date of verification.

12. A method according to claim 11 wherein said purchase and verification data further include time of purchase and verification, respectively.

13. A method according to claim 12 wherein said comparing step includes tabulating quantity of verifications and purchases for a common product for a corresponding time period.

14. A method according to claim 10 wherein said purchase and verification data further include location of said terminal and verifier, respectively.