Automated and interactive telecommunications system
First Claim
1. An automated and interactive informational system comprising:
- a) means for creating and retrieving a client database;
b) means for creating and retrieving a client program that includes for each client either specific messages, information or questions;
c) computer means for accessing said client database and said client program, said computer producing in sequence, a telecommunication address, a digital client validation request signal and one of either a digital message, question or information that are only sent if the client validation request signal is responded to by the client with a valid response signal;
d) means for converting the digital signals produced by said computer to telecommunication signals that are sent to a client'"'"'s telecommunications interface in response to the client'"'"'s validation response signal;
e) means for converting the telecommunication signals originating at the client'"'"'s telecommunications interface, to digital signals for application and processing by said computer;
f) means comprising a light ar illuminated icon associated with said client'"'"'s telecommunications interface to visually indicate that a message is waiting or information is available.
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Accused Products
Abstract
An automated and interactive system that allows a physician, counselor, teacher, employer or trainer to produce and send information, messages and/or questions to, or to elicit responses or information from, a client, patient, employee or student. The system consists of a client database and a client program that includes for each client individual information. The database and program are operated by a central computer that has the capability to, at preselected or delayed time periods, send messages, information and/or questions to the client through the use of a variety of transmission means. The client is provided a message retrieval system having a visual indication that a message is waiting to be retrieved. The client'"'"'s telecommunication system also has an automatic dialer, such as a one-button dialer, which will automatically connect the client to the central computer, to make it extremely simple for the client to communicate to the central computer via telecommunications to listen and interact with the message, information or questions. The message retrieval system may be connected through the client'"'"'s telephone, television, computer or any other telecommunications system, and the message may be in an audio, video or text mode.
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Citations
33 Claims
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1. An automated and interactive informational system comprising:
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a) means for creating and retrieving a client database;
b) means for creating and retrieving a client program that includes for each client either specific messages, information or questions;
c) computer means for accessing said client database and said client program, said computer producing in sequence, a telecommunication address, a digital client validation request signal and one of either a digital message, question or information that are only sent if the client validation request signal is responded to by the client with a valid response signal;
d) means for converting the digital signals produced by said computer to telecommunication signals that are sent to a client'"'"'s telecommunications interface in response to the client'"'"'s validation response signal;
e) means for converting the telecommunication signals originating at the client'"'"'s telecommunications interface, to digital signals for application and processing by said computer;
f) means comprising a light ar illuminated icon associated with said client'"'"'s telecommunications interface to visually indicate that a message is waiting or information is available. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. An automated and interactive informational system comprising:
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a) means for creating and retrieving a client database;
b) means for creating and retrieving a client program that includes for each client either specific messages, information or questions;
c) computer means for accessing said client database and said client program, said computer producing in sequence, a telecommunication address, a digital client validation request signal and one of either a digital message, question or information that are only sent if the client validation request signal is responded to by the client with a valid response signal;
d) means for converting the digital signals produced by said computer to telecommunication signals that are sent to a client'"'"'s telecommunications interface in response to the client'"'"'s validation response signal;
e) means for converting the telecommunication signals originating at the client'"'"'s telecommunications interface, to digital signals for application and processing by said computer;
f) means comprising a light or illuminated icon associated with said client'"'"'s telecommunications interface to visually indicate that a message is waiting or information is available;
g) means associated with the client telecommunications interface to automatically access said computer. - View Dependent Claims (25, 26, 27, 28, 29, 30, 31, 32, 33)
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Specification