Web sales channel conflict resolution system

• US 6,263,317 B1
• Filed: 12/01/1998
• Issued: 07/17/2001
• Est. Priority Date: 12/01/1998
• Status: Expired due to Term

• Current Assignee: Radial, Inc.
• Original Assignee: Fogdog Incorporated (Performance Horizon Group Ltd.)
• Inventors: Routhier, Edmond E., Sharp, Shawn T.
• Primary Examiner(s): Millin, V.
• Assistant Examiner(s): Thompson, Jr., Forest
• Application Number:
  US09/204,209
• Time in Patent Office: 959 Days
• Field of Search: 705/26, 705/28
• US Class Current: 705/26.81
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders

Abstract

A computer system and method of operation thereof are provided that allow manufacturers and distributors of brand products to participate in the e-commerce marketplace without violating existing distribution channels. This is accomplished by providing a web based system where customers can place orders for brand name products and then allocating orders to manufacturers, distributors and retailers according to distribution channel protocols defined by the manufacturers. This ensures that sales of brand goods and services via the Internet does not violate existing distribution agreements between the manufacturers and their respective distributors and retailers.

Claims

1. A method of enabling electronic commerce on a network, the method comprising:

receiving an order for a product from a remote client system on the network, the order placed by a user of the remote client system;

storing information on the product locally; and

allocating the order to a supplier of the product according to a predefined channel conflict resolution scheme.

2. The method of claim 1, wherein the channel conflict resolution scheme is predefined by a manufacturer of the product.

3. The method of claim 1, further comprising automatically processing the order.

4. The method of claim 3, further comprising allocating the customer order to a supplier according to a predefined channel conflict resolution scheme automatically.

5. The method of claim 1, further comprising tracking processing of the order.

6. The method of claim 1, further comprising:

verifying that the order has been filled by the supplier to which the order is initially allocated; and

upon determining that the order has not been filled by the supplier to which the order is initially allocated, allocating the order to a new supplier according to a predefined channel conflict resolution scheme.

7. The method of claim 1, further comprising tracking shipping information about the order.

8. The method of claim 1, further comprising processing payment information for the order.

9. A computer-readable storage medium comprising computer instructions for:

allowing a user of at least one client computer to place an order for a product, wherein information on the product is stored on a server computer; and

allocating the customer order to a supplier according to a predefined channel conflict resolution scheme.

10. The computer-readable storage medium of claim 9, wherein the channel conflict resolution scheme is predefined by a manufacturer of the product.

11. The computer-readable storage medium of claim 9, further comprising computer instructions for automatically processing the order.

12. The computer-readable storage medium of claim 11, further comprising computer instructions for automatically allocating the customer order to a supplier according to a predefined channel conflict resolution scheme.

13. The computer-readable storage medium of claim 9, further comprising computer instructions for tracking processing of the order.

14. The computer-readable storage medium of claim 9, further comprising computer instructions for:

verifying that the order has been filled by the supplier to which the order is initially allocated; and

upon determining that the order has not been filled by the supplier to which the order is initially allocated, allocating the order to a new supplier according to a predefined channel conflict resolution scheme.

15. The computer-readable storage medium of claim 9, further comprising computer instructions for tracking shipping information about the order.

16. The computer computer-readable storage medium of claim 9, further comprising computer instructions for processing payment information for the order.

17. A processing system comprising:

a processor; and

a storage facility coupled to the processor and having stored therein instructions which, when executed by the processor, configure the processing system to;

allow a user of a remote client system to place an order for a product via a network, wherein information on the product is stored in the processing system; and

allocate the order to a supplier according to a predefined channel conflict resolution scheme.

18. The processing system of claim 17, wherein the channel conflict resolution scheme is predefined by a manufacturer of the product.

19. The processing system of claim 17, wherein the instructions comprise instructions which, when executed by the processor, configure the processing system to automatically process the order.

20. The processing system of claim 19, wherein the instructions comprise instructions which, when executed by the processor, configure the processing system to allocate the order to a supplier according to a predefined channel conflict resolution scheme automatically.

21. The processing system of claim 17, wherein the instructions comprise instructions which, when executed by the processor, configure the processing system to track processing of the order.

22. The processing system of claim 17, wherein the instructions comprise instructions which, when executed by the processor, configure the processing system to:

verify that the order has been filled by the supplier to which the order is initially allocated; and

upon determining that the order has not been filled by the supplier to which the order is initially allocated, allocate the order to a new supplier according to a predefined channel conflict resolution scheme.

23. The processing system of claim 17, wherein the instructions comprise instructions which, when executed by the processor, configure the processing system to track shipping information about the order.

24. The processing system of claim 17, wherein the instructions comprise instructions which, when executed by the processor, configure the processing system to process payment information for the order.

25. An apparatus for enabling electronic commerce on a network, the apparatus comprising:

means for receiving an order for a product from a remote client system on the network, the order placed by a user of the remote client system; and

means for allocating the order to a supplier of the product according to a predefined channel conflict resolution scheme.

26. The apparatus of claim 25, wherein the channel conflict resolution scheme is predefined by a manufacturer of the product.

27. The apparatus system of claim 25, further comprising means for automatically processing the order.

28. The apparatus of claim 27, wherein the means for allocating comprises means for automatically allocating the order to a supplier according to a predefined channel conflict resolution scheme.

29. The apparatus of claim 25, further comprising means for tracking processing of the order.

30. The apparatus of claim 25, further comprising:

means for verifying that the order has been filled by the supplier to which the order is initially allocated; and

means for allocating the order to a new supplier according to a predefined channel conflict resolution scheme upon determining that the order has not been filled by the supplier to which the order is initially allocated.

31. The apparatus of claim 25, further comprising means for tracking shipping information about the order.

32. The apparatus of claim 25, further comprising means for processing payment information for the order.

33. An apparatus for enabling electronic commerce on a network, the apparatus comprising:

means for receiving an order for a product from a remote client system on the network, the order placed by a user of the remote client system;

means for storing information on the product locally;

means for allocating the order to a supplier of the product according to a predefined channel conflict resolution scheme;

means for automatically processing the order;

means for tracking processing of the order, including means for verifying that the order has been filled by the supplier;

means for allocating the order to a new supplier according to a predefined channel conflict resolution scheme upon determining that the order has not been filled by the supplier; and

means for processing payment information for the order.

34. The apparatus of claim 33, wherein the channel conflict resolution scheme is predefined by a manufacturer of the product.

35. The apparatus of claim 33, wherein the means for allocating comprises means for automatically allocating the order to a supplier according to a predefined channel conflict resolution scheme.