Assignable associate priorities for user-definable instant messaging buddy groups
First Claim
1. A method of assigning associate priorities, for an associate of a communications services platform (CSP) user, within a user-definable instant messaging buddy group, said method comprising the steps of:
- receiving, from said CSP user, a selection assigning a priority level for said associate;
storing said priority level for said associate in a preference database;
detecting an attempt by said associate to establish contact with said CSP user;
providing said associate, responsive to said attempt by said associate to establish contact with said CSP user, with a first quantity of information pertaining to a CSP user status, when said priority level is assigned as a first priority level; and
providing said associate, responsive to said attempt by said associate to establish contact with said CSP user, with a second quantity of information pertaining to said CSP user status, when said priority level is assigned as a second priority level.
6 Assignments
0 Petitions
Accused Products
Abstract
A unified messaging solution and services platform is provided by utilizing the features and capabilities associated with instant messaging to locate a registered user, query the user for a proposed message disposition, and coordinate services among a plurality of communication devices, modes, and channels. A user proxy is registered to the user as a personal communication services platform. The user is able to define various rules for responding to received data and communications, the rules stored within a rules database servicing the communication services platform. Instant messaging is used for communications between the user and the communication services platform'"'"'s user proxy.
1426 Citations
12 Claims
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1. A method of assigning associate priorities, for an associate of a communications services platform (CSP) user, within a user-definable instant messaging buddy group, said method comprising the steps of:
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receiving, from said CSP user, a selection assigning a priority level for said associate;
storing said priority level for said associate in a preference database;
detecting an attempt by said associate to establish contact with said CSP user;
providing said associate, responsive to said attempt by said associate to establish contact with said CSP user, with a first quantity of information pertaining to a CSP user status, when said priority level is assigned as a first priority level; and
providing said associate, responsive to said attempt by said associate to establish contact with said CSP user, with a second quantity of information pertaining to said CSP user status, when said priority level is assigned as a second priority level. - View Dependent Claims (2, 3, 4, 5, 6)
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7. An instant messaging server, said instant messaging server operable to assign associate priorities, for an associate of a communications services platform (CSP) user, within a user-definable instant messaging buddy group, said instant messaging server comprising:
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means for receiving, from said CSP user, a selection assigning a priority level for said associate;
means for storing said priority level for said associate in a preference database;
means for detecting an attempt by said associate to establish contact with said CSP user;
means for providing said associate, responsive to said attempt by said associate to establish contact with said CSP user, with a first quantity of information pertaining to a user status, when said priority level is assigned as a first priority level; and
means for providing said associate, responsive to said attempt by said associate to establish contact with said CSP user, with a second quantity of information pertaining to said CSP user status, when said priority level is assigned as a second priority level. - View Dependent Claims (8, 9, 10, 11, 12)
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Specification