Management system for selective data exchanges across federated environments

• US 6,304,892 B1
• Filed: 11/02/1998
• Issued: 10/16/2001
• Est. Priority Date: 11/02/1998
• Status: Expired due to Term

• Current Assignee: Hewlett-Packard Company (HP Inc.), Hewlett-Packard Development Company, L.P. (HP Inc.), Viavi Solutions, Inc. (Lumentum Holdings Inc.)
• Original Assignee: Hewlett-Packard Company (HP Inc.)
• Inventors: Chutani, Sailesh, Bhoj, Preeti N., Singhal, Sharad
• Primary Examiner(s): Harrell, Robert B.
• Application Number:
  US09/184,425
• Time in Patent Office: 1,079 Days
• Field of Search: 705/1, 705/7, 705/8, 705/500, 709/211, 709/212, 709/200, 709/201, 709/202, 709/203, 709/223, 709/226, 709/240
• US Class Current: 709/202
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A service management system in a federated system having a first and a second independently administered data service systems is described. The service management system includes a service manager that provides selective management data of the second data service system to the first data service system in accordance with a predetermined service level agreement between the first and second data service systems without giving the first data service system complete access to the second data service system. A method of selectively providing management data from one independently administered data service system to another independently administered data service system is also described.

Claims

1. A service management system in a federated system having a first and a second independently administered data service systems, comprising:

a service manager located only inside the second data service system to allow the first data service system to access selective management data of the second data service system in accordance with a predetermined access agreement between the first and second data service systems without giving the first data service system complete access to the second data service system, wherein the service manager does not provide any broker operation to try to match agents together and the access agreement does not cause a contract to be negotiated, but rather specifies what management data of the second data service system can be received by the first data service system, wherein the management data do not specify interactions between the two service systems.

2. The service management system of claim 1, wherein the service manager further comprises a contract template module that receives a contract template derived from the predetermined access agreement to filter all the management data of the second data service system into the selective management data.

3. The service management system of claim 2, further comprising a contract repository that stores the contract template of the predetermined access agreement, wherein the contract repository is coupled to the contract template module of the service manager.

4. The service management system of claim 2, wherein the service manager further comprises a verification interface coupled to the contract template module to insert customer-specific thresholds, bounds, and system parameters specified by the predetermined access agreement into the contract template in the contract template module to produce the selective management data.

5. The service management system of claim 3, wherein the verification interface receives the customer-specific thresholds, bounds, and system parameters from a customer access agreement database.

6. The service management system of claim 1, further comprising a service model module coupled to the service manager to provide a description of services provided by the second data service system to the service manager.

7. The service management system of claim 6, wherein the service manager also uses the description of services of the second data service system from the service model module to produce the selective management data.

8. The service management system of claim 1, wherein the service manager receives all the management data either from a local management system of the second data service system, or from the local management system and another service management system in a third data service system coupled to the second data service system.

9. The service management system of claim 1, further comprising a contract verification interface coupled to the service manager to verify if the second data service system is meeting its service obligations agreed to in accordance with the predetermined access agreement between the first and second data service systems based on the selective management data.