Method and system for accessing application log messages appearing in a web-based user interface in a distributed network
First Claim
1. A method for accessing log messages in a distributed network comprising the sequential steps of:
- (a) selecting a plurality of application log messages from an agent within the network;
(b) displaying the plurality of log messages via a browser user interface in the first window;
(c) selecting a particular log message from the plurality of log messages, wherein a request is made to a server, the request including an identifying number for the log message, wherein the identifying number can be used to locate the text of the message; and
(d) displaying help-text related to the selected particular log message via the browser user interface.
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Accused Products
Abstract
A method and system for accessing log messages in a distributed network is disclosed. In a first aspect, the method and system comprise selecting a plurality of application log messages from a manager within the network and displaying the plurality of log messages via a browser user interface in the first window. In a second aspect, the method and system further includes selecting a particular log message from the plurality of log messages and displaying help-text related to the selected particular log message via the browser user interface. In summary, a method and system for providing easy access to Help text regarding application log messages in a browser user interface displays application log messages on a Java applet panel within the browser. When the user double-clicks on a message, a new Web browser window is displayed which includes an HTML page with the message text, a detailed explanation of the message, and the recommend user response. While browsing the log messages the user might need further information about the message. Finding help for the message is accomplished by clicking on the message within the user interface. This causes another Web browser window to be displayed which contains additional information concerning the message.
68 Citations
21 Claims
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1. A method for accessing log messages in a distributed network comprising the sequential steps of:
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(a) selecting a plurality of application log messages from an agent within the network;
(b) displaying the plurality of log messages via a browser user interface in the first window;
(c) selecting a particular log message from the plurality of log messages, wherein a request is made to a server, the request including an identifying number for the log message, wherein the identifying number can be used to locate the text of the message; and
(d) displaying help-text related to the selected particular log message via the browser user interface. - View Dependent Claims (2, 3, 4, 5, 6, 7)
(d1) utilizing the identifying numbers by the manager to locate the text of the message;
(d2) obtaining the message help page; and
(d3) displaying the message help page in the second browser window.
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7. The method of claim 6 wherein in the utilizing step (d1) the identifying number is obtained from a Java applet to locate the text of the message.
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8. A computer readable medium containing program instructions for accessing log messages in a distributed network, the sequential program instructions for:
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selecting a plurality of application log messages from an agent within the network;
displaying the plurality of log messages via a browser user interface in the first window;
selecting a particular log message from the plurality of log messages, wherein a request is made to a server, the request including an identifying number for the log message, wherein the identifying number can be used to locate the text of the message; and
displaying help-text related to the selected particular log message via the browser user interface. - View Dependent Claims (9, 10, 11, 12, 13, 14)
utilizing the identifying numbers by the manager to locate the text of the message;
obtaining the message help page; and
displaying the message help page in the second browser window.
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14. The computer readable medium of claim 13 wherein the identifying number is obtained from a Java applet to locate the text of the message.
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15. A system for accessing log messages in a distributed network comprising:
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means for selecting a plurality of application log messages from a manager within the network;
means for displaying the plurality of log messages via a browser user interface in the first window after selecting the plurality of log messages;
means for selecting a particular log message from the plurality of log messages, wherein a request is made to a server, the request including an identifying number for the log message, wherein the identifying number can be used to locate the text of the message; and
means for displaying help-text related to the selected particular log message via the browser user interface. - View Dependent Claims (16, 17, 18, 19, 20, 21)
means for utilizing the identifying numbers by the manager to locate the text of the message;
means for obtaining the message help page; and
means for displaying the message help page in the second browser window.
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21. The system of claim 20 wherein in the utilizing means the identifying number is obtained from a Java applet to locate the text of the message.
Specification