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Method and system for automated delivery of nontruncated messages

  • US 6,324,262 B1
  • Filed: 07/29/1998
  • Issued: 11/27/2001
  • Est. Priority Date: 03/26/1998
  • Status: Expired due to Term
First Claim
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1. An automated method of delivering a recorded information message in a nontruncated form via a telephone dialing system, comprising the steps of:

  • (a) placing a call to a telephone number selected from a database of telephone numbers;

    (b) monitoring status of the call to determine if the call is connected or not connected, if the call is connected go to step(d), if the call is not connected go to step (c);

    (c) disconnecting the call and updating the database to reflect the not connected result as a call status and going to step (a) for another telephone number selected from the database;

    (d) detecting at the telephone number either one of an answering machine noise signal and a voice signal, and for the detected answering machine signal go to step (f), and for the detected voice signal go to step (e);

    (e) playing the recorded information message if the detected voice signal runs less than a first pre-selected time period and then updating the database accordingly to reflect the call status and repeating steps (a)-(e) for another telephone number selected from the database, and if the detected voice signal runs greater than the first pre-selected time period go to step (f);

    (f) detecting either one of a continuous tone and a period of silence;

    (g) playing the recorded information message after a second pre-selected time period after the continuous tone, and updating the database accordingly to reflect the call status, and repeating steps (a) through (g) for an additional telephone number selected from the database; and

    (h) playing the recorded information message after a third pre-selected time period after the period of silence, and updating the database accordingly to reflect the call status, and repeating steps (a) through (h) for an additional telephone number selected from the database; and

    (i) repeating steps (a) through (h) until at least a pass through of all the telephone numbers from the database have been called and the call status of each of the telephone numbers has been completed, wherein beginning words of the recorded information message are not cut off and recorded information messages are automatically delivered in a nontruncated form.

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