Originator disposition options for communications session termination
First Claim
Patent Images
1. A system for a calling party'"'"'s communications device to receive from a called party'"'"'s communications device a response including a plurality of treatment options to an attempted communications session, comprising:
- a calling party'"'"'s communications device;
a called party'"'"'s communications device;
a network for interfacing the calling party'"'"'s communications device with the called party'"'"'s communications device; and
an apparatus interfaced with the calling party'"'"'s communications device, the apparatus including;
means for attempting to initiate a communications session from the calling party'"'"'s communications device to the called party'"'"'s communications device;
receiving means for receiving at the calling party'"'"'s communications device a plurality of options for treatments if the attempted communications session was not completed;
means for interpreting at the calling party'"'"'s communications device the plurality of options for treatments;
means for receiving an indication of a selected one of the treatments; and
means for providing at the calling party'"'"'s communications device the selected treatment.
18 Assignments
0 Petitions
Accused Products
Abstract
An apparatus for providing a calling party with options for call termination treatments. The apparatus allows the called party to provide options which are presented to the calling party for a treatment when an attempted communications session is not successfully completed, and it provides the calling party with the selected treatment. Various types of treatments include receiving a recorded message, transferring to a voice mail system, transferring to a pager, or initiating another communications session.
-
Citations
28 Claims
-
1. A system for a calling party'"'"'s communications device to receive from a called party'"'"'s communications device a response including a plurality of treatment options to an attempted communications session, comprising:
-
a calling party'"'"'s communications device;
a called party'"'"'s communications device;
a network for interfacing the calling party'"'"'s communications device with the called party'"'"'s communications device; and
an apparatus interfaced with the calling party'"'"'s communications device, the apparatus including;
means for attempting to initiate a communications session from the calling party'"'"'s communications device to the called party'"'"'s communications device;
receiving means for receiving at the calling party'"'"'s communications device a plurality of options for treatments if the attempted communications session was not completed;
means for interpreting at the calling party'"'"'s communications device the plurality of options for treatments;
means for receiving an indication of a selected one of the treatments; and
means for providing at the calling party'"'"'s communications device the selected treatment. - View Dependent Claims (2, 3)
means for receiving options for treatments of receiving a recorded message, transferring to a voice mail system, transferring to a pager, transferring to an e-mail system, or initiating another communications session. -
3. The system of claim 1 wherein the providing means includes
means for providing a preselected treatment based upon information related to the calling party.
-
-
4. A system for a called party'"'"'s communications device to provide to a calling party'"'"'s communications device a response including a plurality of treatment options to an attempted communications session, comprising:
-
a calling party'"'"'s communications device;
a called party'"'"'s communications device;
a network for interfacing the calling party'"'"'s communications device, the apparatus including;
means for receiving an attempt to initiate a communications session from the calling party'"'"'s communications device to the called party'"'"'s communications device; and
providing means for providing at the calling party'"'"'s communications device a plurality of options for treatments for the calling party'"'"'s communications device a plurality of options for treatments for the calling party'"'"'s communications device to interpret if the attempted communications session was not completed. - View Dependent Claims (5, 6, 7)
means for receiving an indication of a selected one of the treatments; and
means for providing at the calling party'"'"'s communications device the selected treatment.
-
-
6. The system of claim 4 wherein the providing means includes
means for providing options for treatments of providing a recorded message, transferring to a voice mail system, transferring to a pager, transferring to an e-mail system, or initiating another communications session. -
7. The system of claim 4 wherein the providing means includes
means for providing a preselected treatment based upon information related to the calling and called parties.
-
8. A system for receiving at a calling party'"'"'s communications device a response including a plurality of treatment options from a called party'"'"'s communication device to an attempted communications session, comprising:
-
means for attempting to initiate a communications session from a calling party'"'"'s communications device to a called party'"'"'s communications device;
receiving means for receiving at the calling party'"'"'s communications device a plurality of options for treatments if the attempted communications session was not completed;
means for interpreting at the calling party'"'"'s communications device the plurality of options for treatments;
means for receiving an indication of a selected one of the treatments; and
means for providing at the calling party'"'"'s communications device the selected treatment. - View Dependent Claims (9, 10)
means for receiving options for treatments of receiving a recorded message, transferring to a voice mail system, transferring to a pager, or initiating another communications session. -
10. The apparatus of claim 8 wherein the providing means includes
means for providing a preselected treatment based upon information related to the calling party.
-
-
11. A system for a called party'"'"'s communications device to provide to a calling party'"'"'s communications device a response including a plurality of treatment options to an attempted communications session, comprising:
-
means for receiving an attempt to initiate a communications session from a calling party'"'"'s communications device to a called party'"'"'s communications device; and
providing means for providing at the calling party'"'"'s communications device a plurality of options for treatments for the calling party'"'"'s communications device to interpret if the attempted communications session was not completed. - View Dependent Claims (12, 13, 14)
means for receiving an indication of a selected one of the treatments; and
means for providing at the calling party'"'"'s communications device the selected treatment.
-
-
13. The apparatus of claim 12 wherein the providing means includes
means for providing options for treatments of providing a recorded message, transferring to a voice mail system, transferring to a pager, transferring to an e-mail system, or initiating another communications session. -
14. The apparatus of claim 12 wherein the providing means includes
means for providing a preselected treatment based upon information related to the calling and called parties.
-
15. A method for a calling party'"'"'s communications device to receive from a called party'"'"'s communications device a response including a plurality of treatment options to an attempted communications session, comprising the steps of:
-
attempting to initiate a communications session from a calling party'"'"'s communications device to a called party'"'"'s communications device;
receiving at the calling party'"'"'s communications device a plurality of options for treatments if the attempted communications session was not completed;
interpreting at the calling party'"'"'s communications device the plurality of options for treatments;
receiving an indications of a selected one of the treatments; and
providing at the calling party'"'"'s communications device the selected treatment. - View Dependent Claims (16, 17)
receiving options for treatments of receiving a recorded message, transferring to a voice mail system, transferring to a pager, transferring to an e-mail system, or initiating another communications session. -
17. The method of claim 15 wherein the providing step includes the step of
providing a preselected treatment based upon information related to the calling party.
-
-
18. A method for a called party'"'"'s communications device to provide to a calling party'"'"'s communications device a response including a plurality of treatment options to an attempted communications session, comprising the steps of:
-
receiving an attempt to initiate a communications session from a calling party'"'"'s communications device to a called party'"'"'s communications device; and
providing at the calling party'"'"'s communications device a plurality of options for treatments for the calling party'"'"'s communications device to interpret if the attempted communications session was not completed. - View Dependent Claims (19, 20, 21)
receiving an indication of a selected one of the treatments; and
providing at the calling party'"'"'s communications device the selected treatment.
-
-
20. The method of claim 19 wherein the first providing step includes the step of
providing options for treatments of providing a recorded message, transferring to a voice mail system, transferring to a pager, transferring to an e-mail system, or initiating another communications session. -
21. The method of claim 19 wherein the providing step includes the step of
providing a preselected treatment based upon information related to the calling and called parties.
-
22. A computer program product, comprising:
-
a computer-readable medium containing instructions for controlling a computer system to perform a method, the method including;
attempting to initiate a communications session from a calling party'"'"'s communications device to a called party'"'"'s communications device;
receiving at the calling party'"'"'s communications device a plurality of options for treatments from the called party'"'"'s communications device if the attempted communications session was not completed;
interpreting at the calling party'"'"'s communications device the plurality of options for treatments;
receiving an indication of a selected one of the treatments; and
providing at the calling party'"'"'s communications device the selected treatment. - View Dependent Claims (23, 24)
receiving options for treatments of receiving a recorded message, transferring to a voice mail system, transferring to a pager, transferring to an e-mail system, or initiating another communications session. -
24. The computer program product of claim 22 wherein the providing step includes the step of
providing a preselected treatment based upon information related to the calling party.
-
-
25. A computer program product, comprising:
-
a computer-readable medium containing instructions for controlling a computer system to perform a method, the method including;
receiving an attempt to initiate a communications session from a calling party'"'"'s communications device to a called party'"'"'s communications device; and
providing at the calling party'"'"'s communications device a plurality of options for treatments from the called party'"'"'s communications device for the calling party'"'"'s communications device to interpret if the attempted communications session was not completed. - View Dependent Claims (26, 27, 28)
receiving an indication of a selected one of the treatments; and
providing at the calling party'"'"'s communications device the selected treatment.
-
-
27. The computer program product of claim 26 wherein the first providing step includes the step of
providing options for treatments of providing a recorded message, transferring to a voice mail system, transferring to a pager, transferring to an e-mail system, or initiating another communications session. -
28. The computer program product of claim 26 wherein the providing step includes the step of
providing a preselected treatment based upon information related to the calling and called parties.
Specification