Geographical call routing for a non-emergency calling service
First Claim
1. An advanced intelligent communications system for routing telephone calls based on the location of a calling party, said system comprising:
- at least one split switching device operatively connected to at least one of a plurality of call origination telephones, said at least one split switching device servicing calls placed by at least one calling party using one of said plurality of call origination telephones, the at least one split switching device servicing call origination telephones located within a service area and call origination telephones located outside the service area;
at least one switching device operatively connected to at least one of the plurality of call origination telephones, the at least one switching device servicing call origination telephones located within a single service area;
a storage device containing location information related to the at least one calling party; and
a processor operatively connected to said at least one switching device, to at least one split switching device and to the storage device, said processor determining routing of the calls placed by the at least one calling party, the processor determining whether each call is from the at least one switching device or from the at least one split switching device, when the call is determined to be from the at least one split switching device, the processor sends routing information to said at least one split switching device for routing calls to either a destination or a terminating announcement based on a location of the at least one calling party, and when the call is from the at least one switching device, the processor sends routing information to the at least one switching device for routing calls to either the destination or the terminating announcement based on a location of the at least one switching device.
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Accused Products
Abstract
A method, in an advanced intelligent communications system, for routing a call based on the location of the calling party number where a telephone call to an abbreviated destination telephone number is received at a service switching point. The service switching point determines if the abbreviated destination number is a triggering number, and if so, notifies a service control point of receipt of the telephone call. The location of the calling party number is determined from location information related to the service switching point. The appropriate routing of the telephone call is determined based on the location of the calling party number. Call routing information regarding the telephone call is sent to the service switching point where the service switching point routes the telephone call to a destination number or a default announcement.
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Citations
43 Claims
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1. An advanced intelligent communications system for routing telephone calls based on the location of a calling party, said system comprising:
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at least one split switching device operatively connected to at least one of a plurality of call origination telephones, said at least one split switching device servicing calls placed by at least one calling party using one of said plurality of call origination telephones, the at least one split switching device servicing call origination telephones located within a service area and call origination telephones located outside the service area;
at least one switching device operatively connected to at least one of the plurality of call origination telephones, the at least one switching device servicing call origination telephones located within a single service area;
a storage device containing location information related to the at least one calling party; and
a processor operatively connected to said at least one switching device, to at least one split switching device and to the storage device, said processor determining routing of the calls placed by the at least one calling party, the processor determining whether each call is from the at least one switching device or from the at least one split switching device, when the call is determined to be from the at least one split switching device, the processor sends routing information to said at least one split switching device for routing calls to either a destination or a terminating announcement based on a location of the at least one calling party, and when the call is from the at least one switching device, the processor sends routing information to the at least one switching device for routing calls to either the destination or the terminating announcement based on a location of the at least one switching device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A method for routing a call based on a location of a calling party number in an advanced intelligent communications system, said method comprising:
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receiving a telephone call at a switching point, the telephone call being from the calling party number to an abbreviated dialed number;
determining if the abbreviated dialed number is a triggering number;
notifying a service control point of receipt of the telephone call by the switching point if the abbreviated dialed number is a triggering number;
classifying the switching point as either a split switching point or a single area switching point;
when the switching point is classified as a split switching point, determining the location of the calling party number and determining the appropriate routing of the telephone call based on the location of the calling party number;
when the switching point is classified as a single area switching point, determining the appropriate routing of the telephone call based on the location of the single area switching point;
sending call routing information regarding the telephone call to the switching point; and
routing the telephone call to one of a destination number and a default announcement. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. An advanced intelligent communications system for routing telephone calls based on the location of a calling party, said system comprising:
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split switching means operatively connected to a calling means, said split switching means servicing calls placed by a calling party using said calling means, the split switching means servicing calling means located within a service area and servicing calling means located outside the service area;
single area switching means operatively connected to the calling means, the single area switching means servicing calling means located within a single service area;
processor means operatively connected to said switching means, said processor means determining routing of the calls placed by the calling party, the processor determining whether each call is from the split switching means or from the single area switching means, when the call is determined to be from the split switching device said processor means sends routing information to said split switching means for routing calls based on a location of the calling party, and when the call is from the single area switching means the processor sends routing information to the single area switching means based on a location of the single area switching means; and
storage means operatively connected to said processor means, said storage means containing location information related to the calling party. - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43)
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Specification