System and method for vehicle diagnostics and health monitoring
First Claim
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1. An information system for a vehicle, comprising:
- a client computer device within the vehicle, coupled to the vehicle'"'"'s monitoring systems, for data management, remote session management and user interaction;
a communication system, coupled to said client computer device, for providing remote communication of data including data derived from said monitoring systems of the vehicle; and
a remote service center including a vehicle data store, a server computer, a diagnostic engine, and a communicator for communicating the results of analysis of vehicle information to said client computer device via said communication system, wherein said data communicated comprises vehicle identification information, and wherein said communication system provides for voice communications.
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Abstract
A system and method for vehicle diagnostic and health monitoring includes a client computer device within the vehicle, coupled to the vehicle'"'"'s monitoring systems, for data management, remote session management and user interaction, a communication system, coupled to the client computer device, for providing remote communication of data including data derived from internal monitoring systems of the vehicle, and a remote service center including a vehicle data store, a server computer, a diagnostic engine, and a communicator for communicating the results of analysis of vehicle information to the client computer device via the communication system.
1073 Citations
24 Claims
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1. An information system for a vehicle, comprising:
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a client computer device within the vehicle, coupled to the vehicle'"'"'s monitoring systems, for data management, remote session management and user interaction;
a communication system, coupled to said client computer device, for providing remote communication of data including data derived from said monitoring systems of the vehicle; and
a remote service center including a vehicle data store, a server computer, a diagnostic engine, and a communicator for communicating the results of analysis of vehicle information to said client computer device via said communication system, wherein said data communicated comprises vehicle identification information, and wherein said communication system provides for voice communications. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. An information system for a vehicle, comprising:
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a client computer device within the vehicle, coupled to the vehicle'"'"'s monitoring systems, for data management, remote session management and user interaction;
a communication system, coupled to said client computer device, for providing remote communication of data including data derived from said monitoring systems of the vehicle; and
a remote service center including a vehicle data store, a server computer, a diagnostic engine, and a communicator for communicating the results of analysis of vehicle information to said client computer device via said communication system, wherein said remote service center includes a call center including help-desk personnel. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. A method of remote diagnostics of a vehicle, comprising:
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detecting, by a fault monitor, one or more fault codes generated by an electronic control unit of said vehicle;
notifying a diagnostic client of said fault codes;
checking, by said diagnostic client, the codes against a stored list to distinguish warning codes from a severe malfunction;
based on said checking, advising a user whether a warning code or a severe malfunction is present;
based on said advising, initiating a call to a remote service center using a data link;
forwarding data containing malfunction codes, vehicle parameter values, and vehicle identification information to a diagnostic server of said remote service center; and
receiving, by the diagnostic server, said data, and fetching stored vehicle information from a data repository, and displaying said data and the stored vehicle information for a service representative, while simultaneously placing a call to the vehicle. - View Dependent Claims (20, 21, 22, 23, 24)
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Specification