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Method for electronic merchandise dispute resolution

  • US 6,336,095 B1
  • Filed: 11/20/1998
  • Issued: 01/01/2002
  • Est. Priority Date: 04/28/1994
  • Status: Expired due to Term
First Claim
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1. A method for processing a dispute over electronic merchandise, comprising the steps of:

  • a customer trusted agent sending electronic merchandise and dispute information to a merchant trusted agent;

    said merchant trusted agent authenticating the validity of said electronic merchandise;

    said merchant trusted agent sending said electronic merchandise and said dispute information to a host processor;

    determining to deny said dispute;

    said host processor sending a dispute denied message to said merchant trusted agent; and

    said merchant trusted agent sending a message to said customer trusted agent reporting the dispute decision.

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