Security and emergency communication service coordination system and notification control method therefor
First Claim
1. A security and emergency communication service coordination system for vehicles, comprising:
- a security apparatus for detecting an abnormal condition occurring in a vehicle and for issuing an alarm; and
an emergency communication service apparatus for notifying a response center of an emergency state during an emergency, wherein the security apparatus and the emergency communication service apparatus are connected so that information can be transmitted and received between them;
the coordination system operating so that when the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition via the response center, and wherein said response center prestores the correspondence among the vehicle ID numbers and the telephone numbers or the pager numbers of the contact locations, the emergency communication service apparatus sends the vehicle ID number together with an abnormal-condition occurrence notification to the response center, and the response center calls the contact location indicated by the vehicle ID number to notify the user; and
wherein said emergency communication service apparatus notifies the user of an abnormal condition-detected sensor name via the response center.
1 Assignment
0 Petitions
Accused Products
Abstract
A user is notified of an abnormal condition occurring in a vehicle via a Mayday system. A security apparatus which detects an abnormal condition occurring in a vehicle and which issues an alarm and an emergency communication service apparatus which communicates with a response center and which receives services from the response center during an emergency are connected so that information can be transmitted and received between them. When the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition via the response center.
84 Citations
26 Claims
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1. A security and emergency communication service coordination system for vehicles, comprising:
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a security apparatus for detecting an abnormal condition occurring in a vehicle and for issuing an alarm; and
an emergency communication service apparatus for notifying a response center of an emergency state during an emergency, wherein the security apparatus and the emergency communication service apparatus are connected so that information can be transmitted and received between them;
the coordination system operating so that when the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition via the response center, and wherein said response center prestores the correspondence among the vehicle ID numbers and the telephone numbers or the pager numbers of the contact locations, the emergency communication service apparatus sends the vehicle ID number together with an abnormal-condition occurrence notification to the response center, and the response center calls the contact location indicated by the vehicle ID number to notify the user; and
wherein said emergency communication service apparatus notifies the user of an abnormal condition-detected sensor name via the response center.- View Dependent Claims (2)
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3. A security and emergency communication service coordination system for vehicles, comprising:
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a security apparatus for detecting an abnormal condition occurring in a vehicle and for issuing an alarm; and
an emergency communication service apparatus for notifying a response center of an emergency state during an emergency, wherein the security apparatus and the emergency communication service apparatus are connected so that information can be transmitted and received between them;
the coordination system operating so that when the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition via the response center, and wherein said emergency communication service apparatus notifies the user of an abnormal-condition-detected sensor name via the response center.
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4. A security and emergency communication service coordination system for vehicles, comprising:
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a security apparatus for detecting an abnormal condition occurring in a vehicle and for issuing an alarm; and
an emergency communication service apparatus for notifying a response center of an emergency state during an emergency, wherein the security apparatus and the emergency communication service apparatus are connected so that information can be transmitted and received between them;
the coordination system operating so that when the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition via the response center, and wherein said emergency communication service apparatus transmits sounds from within the vehicle together with the abnormal-condition occurrence notification and receives a command from the response center for terminating an alarm state or a command for issuing an alarm, the emergency communication service apparatus then transmitting the command to the security apparatus.
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5. A security and emergency communication service coordination system for vehicles, comprising:
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a security apparatus for detecting an abnormal condition occurring in a vehicle; and
an emergency communication service apparatus for notifying a response center of an emergency state during an emergency, wherein said security apparatus and said emergency communication service apparatus are connected so that information can be transmitted and received between them, the coordination system operating so that when the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition and an abnormal-condition-detected sensor name via the response center; and
when the emergency communication service apparatus receives, from a response center, a confirmation command inquiring whether the security apparatus is armed, the emergency communication service apparatus identifies the operating state of the security apparatus and notifies the response center.- View Dependent Claims (6, 7)
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8. A security and emergency communication service coordination system for vehicles, comprising:
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a security apparatus for detecting an abnormal condition occurring in a vehicle and for issuing an alarm; and
an emergency communication service apparatus for notifying a response center of an emergency state during an emergency, wherein the security apparatus and the emergency communication service apparatus are connected so that information can be transmitted and received between them, the coordination system operating so that when the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition and an abnormal-condition-detected sensor name via the response center; and
when the emergency communication service apparatus receives, from a response center, a command for arming, the emergency communication service apparatus transmits the command to the security apparatus.
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9. A notification control method for use with a security and emergency communication service coordination system for vehicles, said notification control method comprising the steps of:
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notifying an emergency communication service apparatus of an abnormal-condition-detected sensor name when an abnormal condition occurring in a vehicle is detected by a security apparatus;
the emergency communication service apparatus obtaining the current position of a subject vehicle by a global positioning system receiver when the emergency communication service apparatus receives an abnormal-condition-detected notification, and transmitting the vehicle ID number, the abnormal-condition-detected sensor name, and the vehicle position information to a response center; and
the response center determining, by referring to a database, the contact-location number corresponding to the vehicle ID number contained in the received data, and notifying a user of the occurrence of the abnormal condition;
wherein when the response center cannot contact a first contact location corresponding to the vehicle ID number, the response center calls and notifies another contact location corresponding to the vehicle ID number.
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10. A notification control method for use with a security and emergency communication service coordination system for vehicles, said notification control method comprising the steps of:
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notifying the emergency communication service apparatus of an abnormal-condition-detected sensor name when an abnormal condition occurring in a vehicle is detected by a security apparatus;
the emergency communication service apparatus obtaining the current position of the subject vehicle by a global positioning system receiver when the emergency communication service apparatus receives an abnormal-condition-detected notification, picking up sounds from within the vehicle by a microphone disposed within the vehicle, and transmitting the sounds from within the vehicle together with the vehicle ID number, the abnormal-condition-detected sensor name, and the position information of the subject vehicle to a response center; and
the response center judging the situation of the subject vehicle from the sounds from within the vehicle, and sending an alarm termination command to the emergency communication service apparatus from the response center when the response center determines that the abnormal condition is caused by the malfunction of the sensor and sending a command for issuing an alarm when the abnormal condition is not caused by the malfunction of the sensor. - View Dependent Claims (11)
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12. A notification control method for use with a security and emergency communication service coordination system for vehicles, said notification control method comprising the steps of:
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providing a security apparatus for detecting an abnormal condition occurring in a vehicle and for issuing an alarm and an emergency communication service apparatus for notifying a response center of an emergency state during an emergency, wherein the security apparatus and the emergency communication service apparatus are connected so that information can be transmitted and received between them, the coordination system operating so that when the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition and an abnormal condition-detected sensor name via the response center;
a user instructing a response center to confirm that the security apparatus is armed;
the response center sending an armed-state confirmation command to the emergency communication service apparatus;
the emergency communication service apparatus determining whether the security apparatus is armed, sending armed-state information to the response center when the security apparatus is armed, and transmitting disarmed-state information to the response center when the security apparatus is disarmed; and
the response center notifying the user of the armed-state or disarmed-state of the security apparatus. - View Dependent Claims (13, 14)
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15. A security and emergency communication service coordination system for vehicles, comprising:
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a security apparatus for detecting an abnormal condition occurring in a vehicle and for issuing an alarm;
an emergency communication service apparatus for notifying a response center of an emergency state during an emergency, wherein the security apparatus and the emergency communication service apparatus are connected so that information can be transmitted and received between them;
the coordination system operating so that when the security apparatus detects an abnormal condition occurring in the vehicle, the security apparatus notifies the emergency communication service apparatus of the occurrence of the abnormal condition, and in response to the notification, the emergency communication service apparatus notifies a user of the occurrence of the abnormal condition and an abnormal-condition-detected sensor name via the response center; and
a buffer including at least one data storage area;
wherein the buffer is operable to receive data from or transmit data to either of the security apparatus and the emergency communication service apparatus. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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Specification