Enhanced call-waiting with caller identification method and apparatus
First Claim
1. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
- (a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office an acknowledgment signal indicating that it is ready to receive calling party identifying information;
(c) the local switching office then transmitting data corresponding to said identifying information related to the third party;
(d) the first party apparatus responding to the detection of the presence of said data transmission by muting its'"'"' own handset;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation.
0 Assignments
0 Petitions
Accused Products
Abstract
An enhanced telephony call waiting feature and apparatus is provided wherein identifying information related to a third party wishing to converse with a first party already communicating with a second party is provided to the first party during a mute condition in a manner that minimizes the time period of the mute condition. The method is fully compatible with existing services while allowing for new services. The method comprises the steps of the local switching office sending a call waiting tone having predetermined characteristics to the first party and its apparatus responding thereto by generating an acknowledgment signal. The apparatus then initiates a mute condition simultaneous with the ACK signal generation, or in response to detection of a carrier signal, or at some other time after exchange of the call waiting tone and/or the acknowledgment signal has occurred. Various methods are disclosed which initiate and terminate the mute condition in the apparatus of the first and second party to allow for the receipt, storage, and display of caller identifying data while minimizing the period of time the first and second party are muted from communicating. The first party may either accept or reject the waiting call in the conventional manner as based on the third party identifying information. Additional features such as voice announcement of the identifying data and comparison with pre-stored data records is also discussed.
183 Citations
78 Claims
-
1. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office an acknowledgment signal indicating that it is ready to receive calling party identifying information;
(c) the local switching office then transmitting data corresponding to said identifying information related to the third party;
(d) the first party apparatus responding to the detection of the presence of said data transmission by muting its'"'"' own handset;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation. - View Dependent Claims (3, 6, 8, 10, 14, 16, 18, 20)
(a) a database recorded in memory with a plurality of associated data fields;
(b) a comparator for comparing said identifying information received with at least one of said plurality of associated data fields; and
(c) a display member for displaying at least one of (1) said received identifying information, and (2) information obtained from said plurality of data fields.
-
-
2. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office a specific acknowledgment signal indicating that it is ready and authorized to receive calling party identifying information;
(c) the first party apparatus then muting its'"'"' own handset in response to generation of the acknowledgment signal;
(d) the local switching office then transmitting data corresponding to said identifying information related to the third party in response to receiving said acknowledgment signal from said apparatus;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation. - View Dependent Claims (4, 5, 7, 9, 11, 15, 17, 19)
-
-
12. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office an acknowledgment signal indicating that it is ready to receive calling party identifying information;
(c) the local switching office then transmitting data corresponding to said identifying information related to the third party;
(d) the first party apparatus responding to the detection of the presence of said data transmission by muting its'"'"' own handset;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversion;
(g) thus minimizing the period of time for a mute condition of a second party wherein if said local switching office does not receive an acknowledgment signal from said first party apparatus within a predetermined time period after generation of said call waiting tone, said local switching office terminates a mute condition for said second party.
-
-
13. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office a specific acknowledgment signal indicating that it is ready and authorized to receive calling party identifying information;
(c) the first party apparatus then muting its'"'"' own handset in response to generation of the acknowledgment signal;
(d) the local switching office then transmitting data corresponding to said identifying information related to the third party in response to receiving said acknowledgment signal from said apparatus;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation;
(g) thus minimizing the period of time for a mute condition of a second party wherein if said local switching office does not receive an acknowledgment signal from said first party apparatus within a predetermined time period after generation of said call waiting tone, said local switching office terminates a mute condition for said second party.
-
-
21. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office a specific acknowledgment signal indicating that it is ready and authorized to receive calling party identifying information;
(c) the first party apparatus then muting its'"'"' own hand set in response to generation of the acknowledgment signal;
(d) the local switching office then transmitting data corresponding to said identifying information related to the third party in response to receiving said acknowledgment signal from said apparatus;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation;
(g) wherein said first party apparatus includes;
(1) a database recorded in memory with a plurality of associated data fields;
(2) a comparator for comparing said identifying information received with at least one of said plurality of associated data fields; and
(3) a display member for displaying at least one of (1) said received identifying information, and (2) information obtained from said plurality of data fields.
-
-
22. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the switching office an acknowledgment signal indicating that it is ready to receive calling party identifying information;
(c) the switching office then transmitting data corresponding to said identifying information related to the third party;
(d) the first party apparatus responding to the detection of the presence of said data transmission by muting its'"'"' own handset;
(e) the first party apparatus then receiving and storing said identifying information related to the third party as received in said data transmission;
(f) the first party apparatus terminating the muting of its'"'"' own handset in response to the expiration of a predetermined time period, thereby allowing the first and second party to resume conversation; and
(g) the first party apparatus converting said stored data into audible speech which can be heard by said first party. - View Dependent Claims (23, 24, 25, 28, 31, 34, 37, 42)
(a) a database recorded in memory with a plurality of associated data fields;
(b) a comparator for comparing said identifying information received with at least one of said plurality of associated data fields; and
(c) a sound output for announcing audible speech representative of at least one of (1) said received identifying information, and (2) information obtained from said plurality of data fields.
-
-
31. The method as in claim 28 wherein said database recorded in memory with a plurality of associated data fields includes pre-stored sound data.
-
34. The method as in claim 28 wherein said database recorded in memory with a plurality of associated data fields includes textual data that is converted to audible speech using a text to speech processor contained within said first party apparatus.
-
37. A method as in claim 22 wherein said apparatus initiates a timer for starting a predetermined time period when the generation of said acknowledgment signal occurs, and then initiates a mute condition in said handset in response to expiration of said predetermined time period.
-
42. A method as in claim 22 wherein said acknowledgment signal is transmitted only if extension apparatus associated with the first party apparatus is on-hook.
-
26. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office an acknowledgment signal indicating that it is ready to receive calling party identifying information;
(c) the local switching office then transmitting data corresponding to said identifying information related to the third party;
(d) the first party apparatus responding to the detection of the presence of said data transmission by muting its'"'"' own handset;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party;
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation;
(g) wherein said first party apparatus converts said stored data into audible speech which can be heard by said first party. - View Dependent Claims (29, 32, 35)
(a) a database recorded in memory with a plurality of associated data fields;
(b) a comparator for comparing said identifying information received with at least one of said plurality of associated data fields; and
(c) a sound output for announcing audible speech representative of at least one of (1) said received identifying information, and (2) information obtained from said plurality of data fields.
-
-
32. The method as in claim 29 wherein said database recorded in memory with a plurality of associated data fields includes pre-stored sound data.
-
35. The method as in claim 29 wherein said database recorded in memory with a plurality of associated data fields includes textual data that is converted to audible speech using a text to speech processor contained within said first party apparatus.
-
27. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office a specific acknowledgment signal indicating that it is ready and authorized to receive calling party identifying information;
(c) the first party apparatus then muting its'"'"' own handset in response to generation of the acknowledgment signal;
(d) the local switching office then transmitting data corresponding to said identifying information related to the third party in response to receiving said acknowledgment signal from said apparatus;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation;
(g) wherein said first party apparatus converts said stored data into audible speech which can be heard by said first party. - View Dependent Claims (30, 33, 36)
(a) a database recorded in memory with a plurality of associated data fields;
(b) a comparator for comparing said identifying information received with at least one of said plurality of associated data fields; and
(c) a sound output for announcing audible speech representative of at least one of (1) said received identifying information, and (2) information obtained from said plurality of data fields.
-
-
33. The method as in claim 30 wherein said database recorded in memory with a plurality of associated data fields includes pre-stored sound data.
-
36. The method as in claim 30 wherein said database recorded in memory with a plurality of associated data fields includes textual data that is converted to audible speech using a text to speech processor contained within said first party apparatus.
-
38. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office an acknowledgment signal indicating that it is ready to receive calling party identifying information;
(c) the local switching office then transmitting data corresponding to said identifying information related to the third party;
(d) the first party apparatus responding to the detection of the presence of said data transmission by muting its'"'"' own handset;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to ow he identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation;
(g) wherein said apparatus initiates a timer for starting a predetermined time period when the generation of said acknowledgment signal occurs, and then a mute condition is initiated in said handset in response to expiration of said predetermined time period.
-
-
39. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office a specific acknowledgment signal indicating that it is ready and authorized to receive calling party identifying information;
(c) the first party apparatus then muting its'"'"' own handset in response to generation of the acknowledgment signal;
(d) the local switching office then transmitting data corresponding to said identifying information related to the third party in response to receiving said acknowledgment signal from said apparatus;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation;
(g) wherein said apparatus initiates a timer for starting a predetermined time period when the generation of said acknowledgment signal occurs, and then a mute condition is initiated in said handset in response to expiration of said predetermined time period.
-
-
40. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office an acknowledgment signal indicating that it is ready to receive calling party identifying information;
(c) the local switching office then transmitting data corresponding to said identifying information related to the third party;
(d) the first party apparatus responding to the detection of the presence of said data transmission by muting its'"'"' own handset;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation;
(g) wherein said acknowledgment signal is transmitted only if any extension apparatus associated with the first party apparatus is on-hook. - View Dependent Claims (61, 62, 63, 64, 65, 66, 67, 68)
(a) a database recorded in memory with a plurality of associated data fields;
(b) a comparator for comparing said identifying information received with at least one of said plurality of associated data fields; and
(c) a display member for displaying at least one of (1) said received identifying information, and (2) information obtained from said plurality of data fields.
-
-
41. A method for providing to a first party already engaged in a telephone conversation with a second party via a telephone local switching office identifying information related to a calling third party wishing to converse with the first party in a manner that minimizes the time period of a mute condition for a first party, comprising the steps of:
-
(a) the local switching office sending a call waiting signal to the first party;
(b) the first party apparatus responding to the call waiting signal by transmitting to the local switching office a specific acknowledgment signal indicating that it is ready and authorized to receive calling party identifying information;
(c) the first party apparatus then muting its'"'"' own handset in response to generation of the acknowledgment signal;
(d) the local switching office then transmitting data corresponding to said identifying information related to the third party in response to receiving said acknowledgment signal from said apparatus;
(e) the first party apparatus then receiving, storing, and displaying to the first party said identifying information related to the third party as received in said data transmission, thereby allowing the first party to know the identity of the third party; and
(f) the first party apparatus responding to the detection of the end of said data received by terminating the muting of its'"'"' own handset, thereby allowing the first and second party to resume conversation;
(g) wherein said acknowledgment signal is transmitted only if any extension apparatus associated with the first party apparatus is on-hook. - View Dependent Claims (69, 70, 71, 72, 73, 74, 75, 76, 77, 78)
(a) a database recorded in memory with a plurality of associated data fields;
(b) a comparator for comparing said identifying information received with at least one of said plurality of associated data fields; and
(c) a display member for displaying at least one of (1) said received identifying information, and (2) information obtained from said plurality of data fields.
-
-
43. A telephone apparatus for receiving third party caller identification information while a first party is in communication with a second party via a local switching office, which is adapted to minimize the time a mute condition must occur, comprising:
-
(a) a call waiting detector for detecting a call waiting signal in the presence of communication signals on the telephone line between a first and a second party;
(b) control circuit responsive to the detection of said call waiting signal for generating an acknowledgment signal on the telephone line to indicate to the local switching office that said telephone apparatus is authorized and ready to receive data corresponding to said third party caller identification information;
(c) a data detector for detecting the presence of data transmitted from the local switching office, which includes said third party caller identification data, after said call waiting and acknowledgement signals have been exchanged between the local switching office and the telephone apparatus;
(d) a mute initiator for initiating a mute condition of the handset of the telephone apparatus in response to the detection of the presence of data transmitted from the local switching office;
(e) a display member for receiving, displaying and storing identification data related to a third party;
(f) an end detector for detecting the end of said data transmitted from the local switching office;
(g) a termination member for terminating said mute condition in response to the detection of the end of said data transmitted from the local switching office after said identification data has been received. - View Dependent Claims (44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60)
(a) a database recorded in memory with a plurality of associated data fields;
(b) a comparator for comparing said identifying information received with at least one of said plurality of associated data fields; and
(c) a display member for displaying at least one of (1) said received identifying information, and (2) information obtained from said plurality of data fields.
-
Specification