System and method for electronic and physical mass mailing

• US 6,343,327 B2
• Filed: 11/12/1997
• Issued: 01/29/2002
• Est. Priority Date: 11/12/1997
• Status: Expired due to Term

• Current Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Original Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Inventors: Schumacher, Karl, Mitchell, Paul, Woodman, Clare, Rahrig, John, Daniels, Edward Paul Jr., Kwant, John
• Primary Examiner(s): COUSO, YON JUNG
• Application Number:
  US08/968,649
• Publication Number:
  US 20010014164A1
• Time in Patent Office: 1,539 Days
• Field of Search: 395/200.49, 345/335, 358/402, 358/4.3, 709/238, 709/239, 709/240, 382/137
• US Class Current: 709/239
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression

Abstract

A printstream processor separates documents, e.g. in a printstream or batch, into a physical delivery printstream and an electronic delivery printstream based on delivery preferences stored in a database. The documents in the physical delivery printstream are printed and combined with physical inserts for physical delivery, e.g. by the U.S. Postal Server. The documents in the electronic delivery printstream are combined with electronic inserts for electronic delivery, for example, via electronic mail, facsimile, pager, or to a server on World Wide Web.

Claims

1. A system for generating mail pieces for delivery to recipients in one of printed or electronic form comprising:

a printstream processor to receive a printstream, said printstream including mail piece data corresponding to a plurality of mail pieces, each one of said plurality of mail pieces intended for a respective recipient, said printstream processor separating said printstream into at least one of a physical delivery printstream and an electronic delivery printstream based on a respective preference prescribed by each respective recipient;

a printer coupled to the printstream processor for printing the physical delivery printstream to create a plurality of printed documents, each of said printed documents corresponding to a respective one of said plurality of mail pieces that is to be delivered in a printed form;

an inserter system coupled to the printer for generating mail pieces in printed form, wherein each mail piece in printed form includes one of the plurality of printed documents and wherein at least one of the mail pieces in printed form include respective printed inserts;

an electronic inserter coupled to the printstream processor for separating the electronic delivery printstream into a plurality of electronic documents, each of said electronic documents corresponding to a respective one of said plurality of mail pieces that is to be delivered in electronic form, and for generating mail pieces in electronic form, wherein each mail piece in electronic form includes one of the plurality of electronic documents and wherein at least one of the mail pieces in electronic form includes respective electronic inserts; and

a message router coupled to the electronic inserter for delivering the mail pieces in electronic form.

2. The system of claim 1, further comprising a regeneration processor for receiving piece status information, said regeneration processor causing a mail piece corresponding to a mail piece in electronic form to be generated in printed form if the piece status information of the mail piece in electronic form indicates that the electronic mail piece has not been received by an intended recipient within a predetermined period of time.

3. The system of claim 1, wherein the message router is configured to deliver at least one of the mail pieces in electronic form to a World Wide Web server and wherein the electronic insert corresponding to the at least one of the mail pieces in electronic form is a link to a page on the World Wide Web.

4. The system of claim 1, wherein the message router is configured to deliver at least one of the mail pieces in electronic form via electronic mail.

5. The system of claim 1, wherein the message router is configured to deliver at least one of the mail pieces in electronic form to a facsimile machine.

6. The system of claim 1, wherein the message router is configured to selectively deliver the mail pieces in electronic form by one of a plurality of delivery mechanisms based on recipient preference.

7. The system of claim 6, wherein the message router is configured to send a notification message by another of the plurality of delivery mechanisms confirming delivery of the mail pieces in electronic form.

9. The method of claim 6, further comprising:

receiving piece status information about one of said mail pieces in electronic form; and

generating in printed form a mail piece corresponding to a mail piece in electronic if the piece status information of the mail piece in electronic form indicates that the electronic mail piece has not been received by an intended recipient within a predetermined period of time.

24. A system for generating mail pieces as recited in claim 1 further comprising:

a database having a plurality of instruction templates, wherein each template corresponds to one of a plurality of electronic delivery mechanisms;

a computer processor for associating each electronic mail piece with at least one instruction template; and

wherein the message router delivers the electronic mail pieces and respective electronic insert mail pieces by one of the plurality of electronic delivery mechanisms in accordance with the at least one instruction template.

25. A system for generating mail pieces as recited in claim 24, wherein the message router is configured to deliver at least one of the electronic mail pieces to a World Wide Web server and the electronic insert is a link to a page on the World Wide Web.

26. A system for generating mail pieces as recited in claim 24, wherein the message router is configured to deliver at least one of the electronic mail pieces via electronic mail.

27. A system for generating mail pieces as recited in claim 24, wherein the message router is configured to deliver at least one of the electronic mail pieces to a pager.

28. A system for generating mail pieces as recited in claim 24, wherein the message router is configured to deliver at least one of the electronic mail pieces to a facsimile machine and the electronic insert is a document.

29. A system for generating mail pieces as recited in claim 24, wherein the message router is configured to selectively deliver the electronic mailpieces to a web server, an electronic mail address, a facsimile machine, and a printer.

30. A system for generating mail pieces as recited in claim 24, wherein the message router is configured to send a notification message by one of the plurality of delivery mechanisms.

8. A method for generating mail pieces for delivery to recipients in one of printed or electronic form comprising:

receiving a printstream, said printstream including mail piece data corresponding to a plurality of mail pieces, each one of said plurality of mail pieces intended for a respective recipient;

separating said printstream into at least one of a physical delivery printstream and an electronic delivery printstream based on a respective preference prescribed by each respective recipient;

printing the physical delivery printstream to create a plurality of printed documents, each of said printed documents corresponding to a respective one of said plurality of mail pieces that is to be delivered in a printed form;

generating mail pieces in printed form, wherein each mail piece in printed form includes one of the plurality of printed documents and wherein at least one of the mail pieces in printed form include respective printed inserts;

separating the electronic delivery printstream into a plurality of electronic documents, each of said electronic documents corresponding to a respective one of said plurality of mail pieces that is to be delivered in electronic form;

generating mail pieces in electronic form, wherein each mail piece in electronic form includes one of the plurality of electronic documents and wherein at least one of the mail pieces in electronic form includes respective electronic inserts; and

delivering the mail pieces in electronic form.

10. The method of claim 8, wherein:

the step of delivering the mail pieces in electronic form includes delivering at least one of the mail pieces in electronic form to a World Wide Web server, and

the step of generating the mail pieces in electronic form includes inserting a link to a page on the World Wide Web.

11. The method of claim 8, wherein the step of delivering includes delivering at least one of the mail pieces in electronic form via electronic mail.

12. The method of claim 8, wherein the step of delivering includes delivering at least one of the mail pieces in electronic form to a facsimile machine.

13. The method of claim 8, wherein the step of delivering includes selectively delivering the mail pieces in electronic form by one of a plurality of delivery mechanisms based on recipient preference.

14. The method of claim 13, further comprising:

sending a notification message by another of the plurality of delivery mechanisms confirming delivery of the mail pieces in electronic form.

15. A method for generating mail pieces as recited in claim 8, further comprising the steps of:

providing a plurality of instruction templates, wherein each template identifies a format corresponding to one of a plurality of electronic delivery mechanisms;

associating each mail piece in electronic form with at least one of the plurality of instruction templates; and

wherein the step of delivering the mail pieces in electronic form further comprises delivering the mail pieces in electronic form by one of the plurality of electronic delivery mechanisms associated with the at least one of the plurality of instruction templates.

16. A method for generating mail pieces as recited in claim 15 further including the steps of:

associating at least one mail piece in electronic form with at least first and second templates, wherein the first template provides a first choice electronic delivery mechanism and the second template provides a second choice delivery mechanism.

17. A method for generating mail pieces as recited in claim 16 further including the steps of:

determining if the at least one mail piece in electronic form was delivered by the first choice electronic delivery mechanism; and

delivering the at least one mail piece in electronic form by the second choice delivery mechanism if the at least one mail piece in electronic form was determined not to be delivered by the first choice delivery mechanism.

18. A method for generating mail pieces as recited in claim 17, further including the step of:

waiting a predefined amount of time before performing the determining step.

19. A method for generating mail pieces as recited in claim 15 further including the step of:

notifying a recipient, by a method other than the electronic mechanism used to deliver the mail piece, that a mail piece in electronic form has been delivered by an electronic delivery mechanism.

20. A method for generating mail pieces as recited in claim 19 wherein the step of notifying a recipient includes the step of notifying a recipient with a facsimile message indicating that the mail piece in electronic form has been delivered.

21. A method for generating mail pieces as recited in claim 16 wherein the delivery mechanism is selected to deliver the mail piece in electronic form in accordance with one of the following delivery methods:

an e-mail message;

a pager message;

a facsimile message or a site on the world wide web.

22. A method for generating mail pieces as recited in claim 15 further including the steps of:

providing insert instructions with each electronic mail piece indicating what electronic inserts are to be associated with the electronic mail piece; and

wherein the step of delivering mail pieces in electronic form further includes delivering electronic inserts in accordance with the insert instructions.

23. A method for generating mail pieces as recited in claim 15 further including the step of:

encrypting the mail piece in electronic form before delivering it to a recipient.