Methods of monitoring multiple transactions

• US 6,345,087 B1
• Filed: 02/11/1999
• Issued: 02/05/2002
• Est. Priority Date: 02/13/1998
• Status: Expired due to Term

• Current Assignee: Viavi Solutions, Inc. (Lumentum Holdings Inc.)
• Original Assignee: Agilent Technologies, Inc.
• Inventors: Batham, Andrew Guy
• Primary Examiner(s): Kuntz, Curtis
• Assistant Examiner(s): BARNIE, REXFORD N
• Application Number:
  US09/247,821
• Time in Patent Office: 1,090 Days
• Field of Search: 379/112, 379/113, 379/133, 379/134, 379/229, 379/230, 379/111, 379/34, 379/112.01, 379/112.06, 379/32.01, 379/32.02, 379/32.05
• US Class Current: 379/32.05
• CPC Class Codes: H04Q 3/0062 Provisions for network management

Abstract

In a graphical call trace display showing progress of telephone calls in a public switched telephone network, successive events in the progress of a call are represented by respective segments of a line. Each segment is controlled in appearance (e.g. in color) to indicate the nature of the corresponding event, in accordance with information derived from signalling messages in a signalling network for controlling operation of the telephone network.

Claims

1. A method of monitoring operational status of multiple communication transactions in a communications system, each transaction involving the occurrence of multiple successive operational events for coordinating communication in the transaction, comprising the steps of:

acquiring operational event data from the system relating to multiple operational events for coordinating communication in each multiple communication transaction, said operational events including for each transaction at least one event which specifies an identity related to the transaction;

obtaining information from said operational event data, said information being indicative of the nature of each operational event;

processing said information to determine the nature of the respective operational event; and

creating a display showing each successive operational event relating to a communication transaction on a respective axis for that transaction, and modifying appearance other than text of a display graphical component to indicate the nature of each operational event.

2. The method of claim 1, wherein said operational event data are acquired by monitoring messages in a signalling network for the communications system.

3. The method of claim 2, wherein said signalling network is an SS7 signalling network in the telecommunications system.

4. The method of claim 1, wherein said operational event data are acquired by monitoring the contents of identifying or routing information associated with data transferred in the communications system.

5. The method of claim 4, wherein said identifying or routing information comprises packet or frame headers associated with data transferred in the communications system.

6. The method of claim 1, wherein axes for respective communications transactions extend parallel to one another.

7. The method of claim 1, wherein at least one of said steps of acquiring operational event data and of obtaining information involves selection of a subset of operational event data from a larger amount of available operational event data.

8. The method of claim 1, wherein said operational event data are generated by an emulator for stimulating a system under test.

9. The method of claim 1, wherein the identity related to a transaction is at least one of called number, translated number, calling number, originating point code, destination point code, circuit identification code, transaction identifier and intended recipient.

10. The method of claim 1, wherein the appearance of a display graphical component is modified by controlling use of at least one of:

different shades of gray, different colors, and different graphical symbols.

11. Apparatus for monitoring operational status of multiple communications transactions in a communications system, each transaction involving the occurrence of multiple successive operational events for coordinating communication in the transaction, comprising:

a data acquisition device for acquiring operational event data from the system relating to multiple operational events for coordinating communication in each of multiple communications transactions, said operational events including for each transaction at least one event which specifies an identity related to the transaction;

a processor for obtaining from said operational event data information indicative of the nature of each operational event, and for processing said information to determine the nature of the respective operational event; and

a display controller for displaying each successive operational event relating to a communication transaction on a respective axis for that transaction, and for modifying appearance other than text of a display graphical component to indicate the nature of each operational event.