Apparatus and method for remote virus diagnosis and repair
First Claim
1. A method of remotely scanning for and repairing viruses on a local computer having an operating system, the method comprising the operations of:
- providing a bootable virus utility operating program at the local computer, the bootable virus utility operating program including a boot program and a communications program;
booting the local computer independently of the operating system using the boot program of the bootable virus utility operating program if the operating system is unable to boot; and
establishing communications between the local computer and a remote computer using the communications program of the bootable virus utility operating program.
20 Assignments
0 Petitions
Accused Products
Abstract
A method of remotely scanning and repairing viruses on a local computer having a normal operating system, the method comprising the steps of loading into memory of the local computer, a bootable virus utility operating program from a storage medium, the bootable virus utility operating program being operated locally by the local computer and independently of the normal operating system; and establishing communications between the local computer and a remote computer through operation of the virus utility operating program by the local computer. Wherein the virus utility operating program includes a virus scanning program. Further including the step of querying the user and monitoring the local computer display for user information regarding virus scanning and repair utility options through the operation of the remote computer and executing virus scanning and repair utility programs at the local computer after executing a remote data recovery function.
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Citations
41 Claims
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1. A method of remotely scanning for and repairing viruses on a local computer having an operating system, the method comprising the operations of:
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providing a bootable virus utility operating program at the local computer, the bootable virus utility operating program including a boot program and a communications program;
booting the local computer independently of the operating system using the boot program of the bootable virus utility operating program if the operating system is unable to boot; and
establishing communications between the local computer and a remote computer using the communications program of the bootable virus utility operating program. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
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26. A bootable virus utility operating program on a storage medium being operated locally by a local computer and independently of an operating system of the local computer, comprising:
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a boot program on the storage medium for booting up the local computer independently of the operating system if the operating system is unable to boot; and
a communication program on the storage medium for establishing communication between a remote computer and the local computer. - View Dependent Claims (27, 28)
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29. A method of remotely scanning and repairing viruses on a local computer having an operating system, comprising the operations of:
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providing a bootable virus utility operating program at the local computer, the bootable virus utility operating program including a boot program and a communications program;
booting the local computer, independently of the operating system, using the boot program of the bootable virus utility operating program if the operating system is unable to boot;
establishing a communications link between the local computer and a remote computer using the communications program of the bootable virus utility operating program;
enabling interaction between the local computer and the remote computer;
maintaining access to information resident on the local computer;
scanning viruses contained within the information stored on the local computer; and
repairing information infected with viruses on the local computer. - View Dependent Claims (30)
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31. A system for scanning and repairing viruses on a data storage medium, comprising:
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a local computer associated with the data storage medium, the local computer having a central processor unit, a memory, and an operating system;
a remote computer; and
a bootable virus utility operating program means to be loaded into the memory of the local computer for operating the local computer independently of the operating system and to establish communications between the local computer and the remote computer, the bootable virus utility operating program means comprises a boot program and a communications program on a storage medium;
wherein the virus scanning and repairing at the local computer is remotely controlled by the remote computer so as to perform the virus scanning and repair on the data contained in the local storage medium.
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32. A method operable on a local computer having an operating system, comprising the operations of:
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loading into a memory of the local computer an operating program, the operating program having a boot program and a communications program and being operated locally by the local computer and independently of the operating system;
booting the local computer through the operation of the boot program of the loaded operating program by the local computer; and
establishing communication between the local computer and a remote computer through the operation of the communications program of the loaded operating program by the local computer. - View Dependent Claims (33, 34, 35, 36)
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37. A system, comprising:
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a local computer associated with a data storage medium, the local computer having a central processor unit, a memory, and an operating system;
a remote computer; and
an operating program including a boot program and a communications program to be loaded into the memory of the local computer for operating the local computer independently of the operating system and to establish communication between the local computer and the remote computer. - View Dependent Claims (38, 39, 40, 41)
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Specification