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Graphical and schedule-based definition of a call-coverage path

  • US 6,363,143 B1
  • Filed: 01/19/1999
  • Issued: 03/26/2002
  • Est. Priority Date: 01/19/1999
  • Status: Expired due to Term
First Claim
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1. A method of effecting call processing for a plurality of users served by a switching system, comprising:

  • in response to a first call to a communications terminal of a first one of the users for whom the call is destined, the switching system obtaining call-processing information of the first user from a first computer distinct from the switching system, of the first user by communicating with the first computer;

    in response to obtaining the first call-processing information, handling the first call as directed by the first call-processing information;

    in response to a second call to a communications terminal of a second one of the users for whom the call is destined, the switching system obtaining call-processing information of the second user from a second computer, distinct from the switching system and from the first computer, of the second user by communicating with the second computer; and

    in response to obtaining the second call-processing information, handling the second call as directed by the second call-processing information.

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