Device and method for secure data updates in a self-checkout system

• US 6,367,694 B1
• Filed: 11/09/1999
• Issued: 04/09/2002
• Est. Priority Date: 09/05/1996
• Status: Expired due to Term

• Current Assignee: Symbol Technologies, LLC (Zebra Technologies Corporation)
• Original Assignee: Symbol Technologies, Inc. (Zebra Technologies Corporation)
• Inventors: Roslak, Thomas
• Primary Examiner(s): LE, THIEN MINH
• Application Number:
  US09/436,170
• Time in Patent Office: 882 Days
• Field of Search: 455/419, 455/403, 455/325, 455/375, 235/380, 235/462.01, 235/472.01, 235/472.02, 235/472.03, 235/375, 235/383, 705/35-45
• US Class Current: 235/380
• CPC Class Codes: G06K 17/00 Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
• CPC Class Codes: G06Q 20/343 Cards including a counter
• CPC Class Codes: G06Q 20/3552 Downloading or loading of personalisation data
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 99/00 Subject matter not provided for in other groups of this subclass
• CPC Class Codes: G07F 7/00 Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
• CPC Class Codes: G07F 7/02 by keys or other credit registering devices
• CPC Class Codes: G07F 7/1008 Active credit-cards provided with means to personalise their use, e.g. with PIN-introduction/comparison system
• CPC Class Codes: G07G 1/0036 Checkout procedures

Abstract

The present invention relates to a data processing and retrieval system for use in a self-checkout system utilized in a retail facility. A plurality of customers are provided with a portable data collecting terminal having a bar code reader. Once the data is collected using the portable terminal, a record of the session is uploaded to a customer'"'"'s data file upon the entry of an authorization code. In the event errors occur during data entry or in the entry of the authorization codes, a customer service desk is provided which assists the customer in completing the transaction.

Claims

1. A system for assisting a customer in a retail store in the purchase of goods selected by said customer, said system comprising:

a) a central database including a plurality of customer files, wherein each of said customer files is associated with each of a plurality of customer transactions;

b) a computer for communicating to said customer an information message pertaining to the goods selected by said customer;

c) a communication network for transmitting an identification for each of a plurality of selected goods to the central host and updating said customer file to include the plurality of selected goods; and

d) an automated payment device for collecting the customer'"'"'s preferred payment method, communicating said payment request to an electronic fund transfer system, receiving an authorization code from the electronic fund transfer system and recording the transaction on the central database by updating the customer'"'"'s file associated with the authorization code;

whereby the customer file is updated to include the plurality of goods selected by the customer and the customers payment information.

2. The system of claim 1, wherein the customer'"'"'s preferred payment method is a debit payment method.

3. The system of claim 1, wherein the customer'"'"'s preferred payment method is a credit payment method.

4. The system of claim 1, further comprising an optical indicia reader for assisting the customer with selecting the goods by having the customer scan a unique optical indicia labels associated with each of the selected goods.

5. A method for assisting a customer in a retail facility comprising the steps of:

a) issuing a customer card to each of a plurality of customers;

b) submitting the customer card to an entrance head and extracting customer data from said entrance head;

c) communicating the customer data to a central host and obtaining authorization for release of a shopping terminal located on a multiple terminal dispensing device to a customer;

d) assigning a terminal to the customer at the entrance head;

e) identifying the terminal assigned to the customer on a display of the entrance head with a customer perceptible indicator in the vicinity of the assigned terminal;

f) collecting information pertaining to the customer'"'"'s retail purchases on the assigned terminal; and

g) completing the transaction with an automated payment scheme by obtaining a complete list of goods purchased by the customer, obtaining authorization from an electronic funds transfer system and updating the customer files with the transaction and a record of the electronic funds transfer system payment.

6. A method for completing a sales transaction using a bar code reading terminal, said method comprising the following steps:

reading at least one bar code from a product with the bar code reading terminal;

transmitting data representative of the bar from the terminal to a transaction terminal and associating said data with a specific customer electronic account;

generating a purchase request; and

completing an electronic payment request for the purchased items based upon an authorization and information stored at the specific customer electronic account.