Please download the dossier by clicking on the dossier button x
×

Public service answering point with automatic triage capability

  • US 6,370,234 B1
  • Filed: 06/16/1998
  • Issued: 04/09/2002
  • Est. Priority Date: 06/16/1998
  • Status: Expired due to Fees
First Claim
Patent Images

1. A public safety answering point comprising:

  • phone call receiving circuitry;

    a central processing unit connected to said circuitry;

    operator consoles connected to the central processing unit;

    the central processing unit executing a stored program to select the highest priority call for presentation to an operator console wherein the stored program assigns a priority on the basis of at least two factors; and

    said central processing unit determines a time period since a last emergency vehicle was dispatched to a call area and uses said time period to determine that the call is a new incident based on said time being greater than a predetermined period of time thus increases the priority of the call.

View all claims
  • 1 Assignment
Timeline View
Assignment View
    ×
    ×