Customer-sensitive dispenser using proximity sensing devices

• US 6,380,853 B1
• Filed: 02/23/1998
• Issued: 04/30/2002
• Est. Priority Date: 02/23/1998
• Status: Expired due to Term

• Current Assignee: Gilbarco Incorporated (Vontier Corp.)
• Original Assignee: Marconi Commerce Systems, Inc.
• Inventors: Long, Joseph D., Blalock, Dolan F., Miller, Paul D.
• Primary Examiner(s): Crosland, Donnie L.
• Application Number:
  US09/028,075
• Time in Patent Office: 1,527 Days
• Field of Search: 340/565, 340/566, 340/525, 340/5.91, 340/5.1, 340/691.6, 340/691.1, 340/691.3, 700/231, 700/235, 700/232, 235/381, 235/384, 221/2, 221/8, 222/23, 141/94
• US Class Current: 340/525
• CPC Class Codes: G07F 13/025 wherein the volume is determined during delivery
• CPC Class Codes: G07F 9/02 Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus alarms or warning devices indicating the interruption of flow to be metered G07F15/10
• CPC Class Codes: Y10S 345/902 Menu display

Abstract

The present invention provides a fuel dispenser capable of sensing the proximity or location of a customer relative to the fuel dispenser without requiring direct customer contact and controlling the display or aspects of the display accordingly to conserve energy, reduce heat generation or draw the customer'"'"'s attention to the display once the customer is within a relative proximity to the fuel dispenser.

Claims

1. A fuel dispenser providing dual mode display control based on customer proximity comprising:

A. a housing and delivery hardware for delivery fuel to a vehicle;

B. a display within said housing having a first and second mode;

C. proximity sensing electronics associated with said housing and adapted to sense proximity of a customer relative to said housing; and

D. a control system coupled with said display and said proximity sensing electronics and adapted to operate said display in the first mode when a customer is not relatively proximate to said housing and operate said display in the second mode when a customer is relatively proximate to said housing.

2. The fuel dispenser of claim 1 wherein said first mode for said display is an inactive state and said second mode for said display is an active state.

3. The fuel dispenser of claim 2 wherein said first mode for said display provides a dimmer display and said second mode for said display provides a brighter display.

4. The fuel dispenser of claim 1 wherein said display is a liquid crystal display with back-lighting, said control system being adapted operate said backlighting at a reduced level in said first mode and at an increased level in said second mode.

5. The fuel dispenser of claim 1 wherein said control system provides a first display on said display in said first mode and a second display on said display in said second mode.

6. The fuel dispenser of claim 5 wherein said first display is a non-transaction display and said graphic display is a pre-transaction display.

7. The fuel dispenser of claim 6 wherein said non-transaction display provides general display content and said pre-transaction display provides content aiding the customer in beginning a transaction.

8. The fuel dispenser of claim 6 wherein said non-transaction display provides general display content and said pre-transaction display provides instruction aiding the customer in beginning a transaction.

9. The fuel dispenser of claim 6 wherein said non-transaction display provides general display content and said pre-transaction display provides content welcoming the customer.

10. The fuel dispenser of claim 5 wherein said control system is associated with a video source for generating video information on said display.

11. The fuel dispenser of claim 5 wherein said control system is associated with a graphics generator for generating graphics for display on said display.

12. The fuel dispenser of claim 5 wherein said control system is associated with a video source for generating video information on said display and a graphics generator for generating graphics for display on said display wherein said control system controls display of video and graphics on said display.

13. The fuel dispenser of claim 1 wherein said display includes a touch screen display, said display configured to sense a customer proximate said display in said first mode and sense touching a particular point on said display in said second mode wherein said display will operate in a highly sensitive mode to sense a customer relatively proximate to said display and operate in a less sensitive mode to provide a touch screen display in said second mode, said touch screen display providing said touch screen electronics.

14. The fuel dispenser of claim 1 wherein said proximity sensing electronics includes at least one proximity sensor coupled to said control system, said sensor adapted to provide a signal to said control system when the customer becomes relatively proximate to said housing, said control system adapted to change from said first to said second display mode when the customer becomes relatively proximate to said housing.

15. The fuel dispenser of claim 1 wherein said proximity sensing electronics includes at least two proximity sensors coupled to said control system to provide signals to said control system when the customer becomes relatively proximate to said housing, said control system adapted to monitor said signals to change from said first to said second display mode when the customer becomes relatively proximate to said housing.

16. The fuel dispenser of claim 15 wherein said control system compares said signals from said proximity sensors to determine a location of the customer relative to said housing.

17. The fuel dispenser of claim 15 wherein said control system compares said signals from said proximity sensors to determine a location of the customer relative to said display on said housing.

18. The fuel dispenser of claim 1 wherein said proximity sensing electronics includes at least two proximity sensors coupled to said control system to provide signals to said control system when the customer becomes relatively proximate to said housing, said control system adapted to monitor said signals to determine a location of the customer relative to said display and select said display mode according to customer location.

19. The fuel dispenser of claim 18 wherein said first display mode is operated to optimize viewing at first viewing angle and said second display mode is operated to optimize viewing at a second viewing angle.

20. The fuel dispenser of claim 19 wherein said sensors are placed proximate to said display on said housing.

21. The fuel dispenser of claim 20 wherein at least one said sensor is placed proximate each side of said display.

22. The fuel dispenser of claim 20 wherein at least one said sensor is placed proximate a top and bottom of said display.

23. The fuel dispenser of claim 20 wherein at least one said sensor is placed proximate each side, top and bottom of said display.

24. The fuel dispenser of claim 1 wherein said first mode is an energy conservation mode and said control system operates said display in said first mode when a customer is not proximate said housing and in said second mode when a customer is relatively proximate said housing.

25. The fuel dispenser of claim 1 wherein said display displays text, said text having a text point size being one size in said first mode and a larger size in said second mode.

26. A method of operating a dispenser display in two modes comprising:

A. operating a fuel dispenser display in a first mode;

B. sensing a customer proximate a fuel dispenser without requiring customer contact with the dispenser or display; and

C. operating the fuel dispenser display in a second mode upon sensing the customer proximate the fuel dispenser.

27. The method of claim 26 wherein the first operating step includes displaying a first display on the display and the second operating step includes displaying a second display on the display.

28. The method of claim 27 wherein the first display includes a nontransaction display and the second display facilitates a start of a fueling operation.

29. The method of claim 26 wherein the first operating step includes operating the display in a dim mode and the second operating step includes operating the display in a bright mode.

30. The method of claim 26 wherein the first operating step includes operating the display in an inactive state and the second operating step includes operating the display in an active state.

31. The method of claim 26 wherein the first operating step includes operating back-lighting of the display at a reduced level and the second operating step includes operating the back-lighting of the display at an increased level.

32. The method of claim 26 wherein the sensing step includes sensing customer proximity using said display.

33. A method of operating a dispenser display in two modes comprising:

A. sensing a customer proximate a fuel dispenser without requiring customer contact;

B. determining a location of the customer relative to the fuel dispenser;

C. operating a fuel dispenser display in a first mode if the customer is at a first location; and

D. operating the fuel dispenser display in a second mode if the customer is at a second location.

34. The method of claim 33 wherein the first operating step includes operating the display to optimize the viewing angle for the first location for the first mode and the second operating step includes operating the display to optimize the viewing angle for the second location for the second mode.

35. A fuel dispenser controlled according to customer proximity comprising:

A. a housing and fuel delivery electronics;

B. a proximity sensor; and

C. a display associated with said proximity sensor and said housing;

D. said display adapted to change from a first mode to a second mode upon said proximity sensor sensing a customer proximate said housing without direct customer contact.

36. The fuel dispenser of claim 35 wherein said proximity sensing means is a touch screen display adapted to operate in a high sensitivity mode capable of sensing a customer proximate said display without direct customer contact in said first mode and a normal sensitivity mode for touch screen functions in said second mode.

37. A customer interaction device providing dual mode control based on customer proximity comprising:

A. a housing;

B. a display in said housing;

C. proximity sensing electronics associated with said housing and adapted to sense proximity of a customer relative to said housing; and

D. a control system coupled with said display and said proximity sensing electronics and adapted to operate said customer interaction device in a first mode when a customer is not relatively proximate to said housing and operate said customer interaction device in a second mode when a customer is relatively proximate to said housing.

38. The customer interaction device of claim 37 wherein said first mode is a first display mode and said second mode is a second display mode.

39. The customer interaction device of claim 37 further comprising an audio system and wherein said second mode includes providing audible information through said audio system.

40. A method of operating a dispenser in two modes comprising:

A. operating a fuel dispenser display in a first mode;

B. sensing a customer proximate a fuel dispenser without requiring customer contact; and

C. operating the fuel dispenser display in a second mode upon sensing the customer proximate the fuel dispenser.

41. The method of claim 40 wherein the second operating step includes providing audio information to the customer.