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System and method for wireless directory assistance

  • US 6,381,325 B1
  • Filed: 09/22/1998
  • Issued: 04/30/2002
  • Est. Priority Date: 09/22/1998
  • Status: Expired due to Term
First Claim
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1. A method of providing directory assistance service, said method comprising in sequence:

  • a call management platform receiving from a separate telecommunications carrier switch an origination call placed by a caller;

    said call management platform connecting the origination call to a directory assistance service provider separate from the telecommunications carrier switch via an extension call between the call management platform and the directory assistance provider through the telecommunications carrier switch;

    said call management platform splitting the origination call from the extension call to the directory assistance service provider so that the caller no longer has an end-to-end connection with the directory service provider;

    said call management platform receiving a destination number from the directory assistance service provider via the extension call and then disconnecting the extension call to the directory assistance service provider; and

    said call management platform providing the destination number to the caller in the origination call.

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