Method of handling an event by a plurality of consoles

• US 6,385,459 B1
• Filed: 01/27/1999
• Issued: 05/07/2002
• Est. Priority Date: 10/30/1998
• Status: Expired due to Term

• Current Assignee: Motorola Solutions, Inc.
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Peterson, Larry Michael, Lawrence, Peter Robert, Yi, Steppen Aman
• Primary Examiner(s): Bost, Dwayne
• Assistant Examiner(s): Green, Miguel D.
• Application Number:
  US09/238,527
• Time in Patent Office: 1,196 Days
• Field of Search: 455/507, 455/508, 455/518, 455/519, 455/521, 455/404, 340/961, 701/120, 379/268, 379/269, 345/736, 345/761, 709/318
• US Class Current: 455/508
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: H04W 84/08 Trunked mobile radio systems

Abstract

A method of handling an event by a plurality of consoles includes the steps of receiving an event (519) at a communication system and displaying the event at the consoles (101 and 117), wherein the event is displayed (525) using a first manner of display on each of the consoles (101 and 117). When the event is recognized (505) by a first console (101 and 117), the event is displayed (509) on the first console using a second manner of display in response to the recognition, and each of the consoles that is not the first console continues displaying (525) the event using the first manner of display. After the event is responded (511) to by a second console, the event is displayed (527) on the consoles using a third manner of display. After the event is responded to, the event is deleted (515) by a deleting console, and the event is displayed (533) on the consoles that is not the deleting console using a fourth manner of display and the displaying of the event is discontinued on the deleting console.

Claims

1. A method of handling an event by a plurality of dispatch consoles, the method comprising the steps of:

receiving an event at a communication system;

displaying the event at at least two of the plurality of dispatch consoles, wherein the event is displayed using a first manner of indication on each of the at least two of the plurality of dispatch consoles;

when the event is recognized by a first console of the at least two consoles, displaying the event on the first console using a second manner of indication in response to the recognition, and each of the at least two consoles that is not the first console continues displaying the event using the first manner of indication;

responding to the event by a second console;

after the event is responded to by the second console of the at least two consoles, displaying the event on the at least two consoles using a third manner of indication; and

wherein at least two of the first manner of indication, the second manner of indication, and the third manner of indication are different from each other.

2. The method of claim 1, further comprising the step of, after the event is responded to, deleting the event, by a deleting console of the at least two consoles, and displaying the event on each of the at least two consoles that is not the deleting console using a fourth manner of indication and discontinuing the displaying of the event on the deleting console, wherein the first manner of indication, the second manner of indication, and the third manner of indication are each different from the fourth manner of indication.

3. The method of claim 2, further comprising the step of archiving the event upon deletion.

4. The method of claim 2, further comprising, after the step of deleting, the step of clearing the event from display, by any of the at least two consoles that is not the deleting console, without affecting display of the event on any other of the at least two consoles.

5. The method of claim 2, further comprising the steps of tracking event information, including the deleting console'"'"'s identification and when the event was responded to, and which of the at least two consoles deleted the event and when the event was deleted, and displaying the event information on one or more of the at least two consoles.

6. The method of claim 2, further comprising the step of, after the event is deleted, reviewing the event on one or more of the at least two consoles that is not the deleting console by selecting the event in its fourth manner of indication.

7. The method of claim 2, further comprising, after deletion of the event, the step of responding to the event by one of the at least two consoles, and after the one of the at least two consoles responds to the event, displaying the event on the one of the at least two consoles using the third manner of indication.

8. The method of claim 1, wherein the first console is the second console.

9. A method of handling an event by a plurality of dispatch consoles, the method comprising the steps of:

receiving an event at a communication system;

displaying the event at at least two of the plurality of dispatch consoles, wherein the event is displayed using a first manner of indication on each of the at least two of the plurality of dispatch consoles;

when the event is recognized by a first console of the at least two consoles, displaying the event on the first console using a second manner of indication in response to the recognition, and each of the at least two consoles that is not the first console continues displaying the event using the first manner of indication;

deleting, by a deleting console of the at least two consoles, the event, and displaying the event on each of the at least two consoles that is not the deleting console using a third manner of indication and discontinuing the displaying of the event on the deleting console; and

wherein at least two of the first manner of indication, the second manner of indication, and the third manner of indication are different from each other.

10. The method of claim 9, further comprising the step of archiving the event upon deletion.

11. The method of claim 9, further comprising, after the step of deleting, the step of clearing the event from display, by any of the at least two consoles that is not the deleting console, without affecting display of the event on any other of the at least two consoles.

12. The method of claim 9, further comprising the steps of tracking event information, including the deleting console'"'"'s identification and when the event was deleted, and displaying the event information on one or more of the at least two consoles.

13. The method of claim 9, further comprising the step of, after the event is deleted, reviewing the event on one or more of the at least two consoles that is not the deleting console by selecting the event in its third manner of indication.

14. The method of claim 9, further comprising, after deletion of the event, the step of responding to the event by one of the at least two consoles, and after the one of the at least two consoles responds to the event, displaying the event on the one of the at least two consoles using a fourth manner of indication, wherein the first manner of indication, the second manner of indication, and the third manner of indication are each different from the fourth manner of indication.

15. The method of claim 9, wherein the first console is the second console.