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Service provisioning system for interactive voice response services

  • US 6,389,126 B1
  • Filed: 05/07/1998
  • Issued: 05/14/2002
  • Est. Priority Date: 05/07/1998
  • Status: Expired due to Term
First Claim
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1. A system to provision application and data files to a plurality of service nodes within a telecommunications network, comprising:

  • a user interface for providing a user with control of the provisioning process via displays and status messages;

    first interfacing means for interfacing to a service creation environment (SCE) where the application and data files are created;

    managing means for performing configuration management of the application and data files;

    a database for storing the application and data files;

    verification means for verifying commands received from said user via said user interface;

    a task analyzer for analyzing said commands received from said verification means;

    communications interface means for interfacing to the service nodes, wherein each of said service nodes includes a network of a plurality of intelligent peripherals, an application server, and a storage device for storing a telecommunications application;

    distribution means for distributing the application and data files to the service nodes, via said communications interface means, in response to commands from said task analyzer; and

    a service control manager (SCM) which tracks the state of the plurality of service nodes.

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