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Method for detecting and processing information relevant to establishing a telephone connection in a CTI system and corresponding CTI system

  • US 6,393,115 B1
  • Filed: 09/18/2000
  • Issued: 05/21/2002
  • Est. Priority Date: 03/18/1998
  • Status: Expired due to Term
First Claim
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1. A method for determining and processing items of information that are relevant for setting up a telephone connection in a CTI system, comprising the steps:

  • a) selecting by a user of an arbitrary character string shown on a display of computing apparatus of the CTI system by an arbitrary application program, b) automatically reading in of the character string selected in said selecting process by a separate application program for the reading in the character string in a manner that is comprehensive with respect to applications of arbitrary character strings shown on said display, c) checking of said character string by said separate application program with respect to the relevance of said character string for a setting up of a telephone connection, and d) in case of a positive check result, initiating a telephone connection by said separate application program by said character string.

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