Method and system for call tracing
First Claim
Patent Images
1. Apparatus for initiating a call trace comprising:
- a processor;
a display unit; and
web browser program code operative to display on the display unit an initial web page to collect data to establish the call trace.
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Abstract
The present invention is drawn to a call trace system and method that is simple to establish in a short amount of time. The call trace is implemented through a Web browser page which remotely programs central offices to trace calls to particular number. When a trace is established a message is sent back to the Web browser which displays the calling number, the called number and the central office detecting the call. Also, a page is sent to a pager which displays the traced information.
47 Citations
16 Claims
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1. Apparatus for initiating a call trace comprising:
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a processor;
a display unit; and
web browser program code operative to display on the display unit an initial web page to collect data to establish the call trace. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
a telephone number field; and
a submit button.
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3. The apparatus of claim 2 therein the web browser program code comprises code responsive to actuation of the submit button to display a confirmation screen on the display unit.
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4. The apparatus of claim 3 wherein the web browser program code comprises code operative to display on the confirmation screen a telephone number to be traced from the telephone number field.
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5. The apparatus of claim 4 wherein the web browser program code comprises code operative to receive a confirmation indication after display of the telephone number to be traced.
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6. The apparatus of claim 5 wherein the web browser program code comprises:
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code configured to display on the display unit a correct button;
code configured to detect actuation of the correct button; and
code configured to initiate the call trace in response to a detected actuation of the correct button.
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7. The apparatus of claim 2 wherein the web browser program code comprises:
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code to display on the initial web page a geographic location field.
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8. The apparatus of claim 2 wherein the web browser program code comprises:
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code to display on the initial web page a login field; and
a password field.
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9. The apparatus of claim 2 wherein the web browser program code comprises:
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code to display on the initial web page a reset button.
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10. Computer readable program code comprising:
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first code operative to display an initial call trace web page;
second code operative to collect data to establish a call trace; and
third code operative to produce output signals associated with initiating the call trace. - View Dependent Claims (11, 12)
a first code portion which produces a telephone number field on the initial call trace web page; and
a second code portion which produces an actuatable submit button on the initial call trace web page.
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12. The computer readable program code of claim 11 wherein the first code comprises:
code responsive to actuation of the submit button to format the call trace using data from the telephone number field.
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13. A method for initiating a call trace comprising:
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displaying an initial call trace web page;
collecting data from a user of the initial call trace web page to establish a call trace; and
producing output signals associated with initiating the call trace. - View Dependent Claims (14, 15, 16)
displaying a telephone number field; and
displaying a actuatable submit button.
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15. The method of claim 14 further comprising:
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detecting actuation of the submit button;
in response to actuation of the submit button, initiating the call trace of a telephone number in the telephone number field.
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16. The method of claim 13 wherein displaying the initial call trace web page comprises:
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displaying a login field; and
displaying a password field.
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Specification