System, method and article of manufacture for demonstrating E-commerce capabilities via a simulation on a network

• US 6,427,132 B1
• Filed: 08/31/1999
• Issued: 07/30/2002
• Est. Priority Date: 08/31/1999
• Status: Expired due to Term

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture LLP (Accenture PLC)
• Inventors: Bowman-Amuah, Michel K.
• Primary Examiner(s): Teska, Kevin J.
• Assistant Examiner(s): Broda, Samuel
• Application Number:
  US09/388,028
• Time in Patent Office: 1,064 Days
• Field of Search: 703/1, 703/2, 703/6, 703/13, 703/22-23, 705/26, 705/27, 705/39
• US Class Current: 703/22
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A system, method and article of manufacture are provided for demonstrating e-commerce capabilities on a network via a simulation. Data connectivity is provided over a network between a simulated user, a simulated product distributor, a simulated product vendor, and a simulated financial service provider. An electronic catalog is displayed over a network that shows a product for sale by the simulated product vendor. The simulated user is shown browsing the electronic catalog on the network. Further, a consultation over the network, relating to the product for sale shown in the electronic catalog, is depicted between the simulated user and the simulated product distributor. Selection of the product by the simulated user is illustrated. The simulated user is portrayed to authorize payment alter an on-line review of an account of the user.

Claims

1. A method for demonstrating e-commerce capabilities on a network via a simulation comprising the steps of:

(a) providing data connectivity over a network between a simulated user, a simulated product distributor, a simulated product vendor, and a simulated financial service provider;

(b) displaying an electronic catalog over the network which shows a product for sale by the simulated product vendor;

(c) showing the simulated user browsing the electronic catalog on the network;

(d) depicting a consultation over the network between the simulated user and the simulated product distributor relating to the product for sale shown in the electronic catalog, the consultation further involves allowing connection to a human operator, capturing and organizing information about a caller for display, allowing data transfer during voice communication between calling parties, and receiving both voice and keyed input and storing the same in a mailbox;

(e) illustrating selection of the product by the simulated user; and

(f) portraying the simulated user authorizing payment after an on-line review of an account of the user.

2. A method as recited in claim 1, and further comprising the step of simulating an availability of the simulated product distributor as being time insensitive.

3. A method as recited in claim 1, wherein the simulated user, simulated product distributor, simulated product vendor, and simulated financial service provider are each located at a unique site on the network.

4. A method as recited in claim 1, and further comprising the step of depicting the simulated user reviewing a bill for the product, the bill being received by the user in real time.

5. A method as recited in claim 1, and further comprising the step of supporting internet protocol services on the network including at least one of streaming audio, streaming video, facsimile transmission and receipt, and multi-point internet telephony.

6. A method as recited in claim 1, wherein the consultation between the simulated user and the simulated product distributor is shown to be conducted with streaming audio and video.

7. A computer program embodied on a computer readable medium which when executed on a computer demonstrates e-commerce capabilities on a network via a simulation comprising:

(a) a code segment that provides data connectivity over a network between a simulated user, a simulated product distributor, a simulated product vendor, and a simulated financial service provider;

(b) a code segment that displays an electronic catalog over the network which shows a product for sale by the simulated product vendor;

(c) a code segment that shows the simulated user browsing the electronic catalog on the network;

(d) a code segment that depicts a consultation over the network between the simulated user and the simulated product distributor relating to the product for sale shown in the electronic catalog, the consultation further involves allowing connection to a human operator, capturing and organizing information about a caller for display, allowing data transfer during voice communication between calling parties, and receiving both voice and keyed input and storing the same in a mailbox;

(e) a code segment that illustrates selection of the product by the simulated user; and

(f) a code segment that portrays the simulated user authorizing payment after an on-line review of an account of the user.

8. A computer program as recited in claim 7, and further comprising a code segment that simulates an availability of the simulated product distributor as being time insensitive.

9. A computer program as recited in claim 7, wherein the simulated user, simulated product distributor, simulated product vendor, and simulated financial service provider are each located at a unique site on the network.

10. A computer program as recited in claim 7, and further comprising a code segment that depicts the simulated user reviewing a bill for the product, the bill being received by the user in real time.

11. A computer program as recited in claim 7, and further comprising a code segment that supports internet protocol services on the network including at least one of streaming audio, streaming video, facsimile transmission and receipt, and multi-point internet telephony.

12. A computer program as recited in claim 7, wherein the consultation between the simulated user and the simulated product distributor is shown to be conducted with streaming audio and video.

13. A system for demonstrating e-commerce capabilities on a network via a simulation comprising:

(a) logic that provides data connectivity over a network between a simulated user, a simulated product distributor, a simulated product vendor, and a simulated financial service provider;

(b) logic that displays an electronic catalog over the network which shows a product for sale by the simulated product vendor;

(c) logic that shows the simulated user browsing the electronic catalog on the network;

(d) logic that depicts a consultation over the network between the simulated user and the simulated product distributor relating to the product for sale shown in the electronic catalog;

(e) logic that illustrates selection of the product by the simulated user; and

(f) logic portraying the simulated user authorizing payment after an on-line review of an account of the user.

15. A system as recited in claim 13, wherein the simulated user, simulated product distributor, simulated product vendor, and simulated financial service provider are each located at a unique site on the network.

16. A system as recited in claim 13, and further comprising logic that depicts the simulated user reviewing a bill for the product, the bill being received by the user in real time.

17. A system as recited in claim. 13, and further comprising logic that supports internet protocol services on the network including at least one of streaming audio, streaming video, facsimile transmission and receipt, and multi-point internet telephony.

18. A system as recited in claim 13, wherein the consultation between the simulated user and the simulated product distributor is shown to be conducted with streaming audio and video.

14. A system for demonstrating e-commerce capabilities on a network via a simulation comprising:

(a) logic that provides data connectivity over a network between a simulated user, a simulated product distributor, a simulated product vendor, and a simulated financial service provider;

(b) logic that displays an electronic catalog over the network which shows a product for sale by the simulated product vendor;

(c) logic that shows the simulated user browsing the electronic catalog on the network;

(d) logic that depicts a consultation over the network between the simulated user and the simulated product distributor relating to the product for sale shown in the electronic catalog, the consultation further involves allowing connection to a human operator, capturing and organizing information about a caller for display, allowing data transfer during voice communication between calling parties, and receiving both voice and keyed input and storing the same in a mailbox;

(e) logic that illustrates selection of the product by the simulated user; and

(f) logic portrays the simulated user authorizing payment after an on-line review of an account of the user.