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Method and apparatus for performing field diagnostics on a computer system

  • US 6,438,711 B2
  • Filed: 07/15/1998
  • Issued: 08/20/2002
  • Est. Priority Date: 07/15/1998
  • Status: Expired due to Term
First Claim
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1. A method for managing a computer system, comprising:

  • initiating a reset of the computer system from a remote location; and

    running diagnostic software on the computer system downloaded from the remote location, said diagnostic software being enabled to diagnose said computer system without using an operating system stored within said computer system.

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