Messaging agent and method for retrieving and consolidating messages
First Claim
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1. A system for an intelligent network messaging agent for retrieving and consolidating messages from a predefined list of messaging services on behalf of a remote user comprising:
- a server with a mail repository for retrieving a message from at least one of said messaging services and storing the message in the mail repository, for providing the remote user with a notification that the message has been retrieved, and for allowing the remote user to access the message in the mail repository through a customer interface;
a user database resident in said server containing a plurality of user records including a list of messaging services to which a remote user has subscribed and a preferred polling interval; and
an application database resident in said server comprising a library of messaging service protocols to allow access to a message stored on a messaging service.
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Abstract
A method and system for consolidating multiple mailboxes into a single universal mailbox. The system comprises an agent, a user database, an application database and a mail repository. The agent searches a user database to determine the list of messaging systems the user subscribes to. The agent then recalls from the application database the procedures for accessing the messaging systems and logs onto each messaging system in turn to retrieve any new messages. The agent notifies the user of new messages according to a predefined notification method.
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Citations
15 Claims
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1. A system for an intelligent network messaging agent for retrieving and consolidating messages from a predefined list of messaging services on behalf of a remote user comprising:
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a server with a mail repository for retrieving a message from at least one of said messaging services and storing the message in the mail repository, for providing the remote user with a notification that the message has been retrieved, and for allowing the remote user to access the message in the mail repository through a customer interface;
a user database resident in said server containing a plurality of user records including a list of messaging services to which a remote user has subscribed and a preferred polling interval; and
an application database resident in said server comprising a library of messaging service protocols to allow access to a message stored on a messaging service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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Specification