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Queuing status reporting apparatus

  • US 6,449,357 B1
  • Filed: 06/15/1999
  • Issued: 09/10/2002
  • Est. Priority Date: 06/17/1998
  • Status: Expired due to Term
First Claim
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1. A queuing status reporting apparatus for delivering a report to a call-reserving user in a queuing line by calling a paging receiver or a telephone device specified by said call-reserving user, comprising:

  • a user data memory for storing a pager receiver number or a telephone number as a contact number relating to each call-reserving user, and a call-timing as a schedule for contacting each call-reserving user;

    a reporting control device connected to said user data memory for searching through call-timing data to detect a call-due user, and if a call-due user is found, to access a relevant contact number from said user data memory, and to decide whether said relevant contact number is a paging receiver number or a telephone number;

    a pager contact device connected to said reporting control device for delivering a word-report to a paging receiver, when said relevant contact number obtained by said reporting control device is judged to be a paging receiver; and

    a phone contact device connected to said reporting control device for delivering a voice-report to a telephone device, when said detected contact number obtained by said reporting control device is judged to be a telephone device.

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