Method and system for measuring system availability for in-flight entertainment systems

• US 6,453,267 B1
• Filed: 05/26/2000
• Issued: 09/17/2002
• Est. Priority Date: 05/26/2000
• Status: Expired due to Fees

• Current Assignee: Rockwell Collins, Inc. (Raytheon Technologies Corporation d/b/a RTX)
• Original Assignee: Rockwell Collins, Inc. (Raytheon Technologies Corporation d/b/a RTX)
• Inventors: Farley, Rodney J., Jeffery, Grant E., Rudzik, Laurel A.
• Primary Examiner(s): Hoff, Marc S.
• Assistant Examiner(s): TSAI, CAROL S W
• Application Number:
  US09/580,778
• Time in Patent Office: 844 Days
• Field of Search: 702/183, 702/185, 340/825.28, 340/5.9, 340/3.44, 340/945, 455/431, 370/316, 714/712, 714/713, 714/715
• US Class Current: 702/185
• CPC Class Codes: B64D 11/0015 Arrangements for entertainment or communications, e.g. radio, television
• CPC Class Codes: B64D 11/00155 Individual entertainment or communication system remote controls therefor, located in or connected to seat components, e.g. to seat back or arm rest
• CPC Class Codes: H04L 41/06 Management of faults, events, alarms or notifications
• CPC Class Codes: H04L 43/0829 Packet loss
• CPC Class Codes: H04L 43/091 Measuring contribution of individual network components to actual service level

Abstract

A method and system of measuring availability of an in-flight entertainment system (“IFE”) on an aircraft. The method comprises designating a subsystem weight factor to each subsystem of said IFE, with the sum of all subsystem weight factors being equal to a predetermined number, selecting at least one element of the subsystem to measure its availability, designating a zonal weight factor for the at least one element based on a predetermined class to be serviced by the at least one element, assigning an element loss factor based on a level of service for at least one element, collecting performance information regarding the at least one element during a predetermined period of time, and measure the element'"'"'s availability based on the subsystem weight factor, the zonal weight factor, the element loss factor and the level of service.

Claims

1. A method of measuring availability of an in-flight entertainment system (“

IFE”

) on an aircraft, comprising the steps of;

a) identifying a plurality of elements of an IFE on an aircraft to be measured;

b) for each of said plurality of elements, designating a loss factor representative of a value degradation when said element becomes unavailable due to fault;

c) collecting fault information regarding said IFE on said aircraft;

d) mapping said fault information of said IFE to said plurality of elements;

e) calculating system availability based on said loss factor for each element and corresponding fault information.

2. The method according to claim 1, wherein:

Step b) further comprises designating a zonal weight for each element of said IFE; and

Step e) of calculating system availability further based on said zonal weight for each element.

3. The method according to claim 2, wherein said IFE comprises a plurality of subsystems of elements, further comprising a step of designating a subsystem weight factor for each element, the sum of all subsystem weight factors being equal to a predetermined number.

4. A method of measuring availability of at least one subsystem of an in-flight entertainment (“

IFE”

) on an aircraft, comprising;

a) designating at least one subsystem weight factor to said at least one subsystem, whereas the sum of all subsystem weight factors is equal to a predetermined number;

b) selecting at least one element of said subsystem to be measured;

c) designating a zonal weight factor for said at least one element based on a predetermined class to be serviced by said at least one element;

d) designating a level of service for said at least one element;

e) designating an element loss factor based on said level of service for said at least one element, said element loss factor representative of a value degradation when said element becomes unavailable due to fault;

f) collecting performance information regarding said IFE on said aircraft;

g) mapping said performance information to said subsystem;

h) measuring said subsystem'"'"'s availability based on said subsystem weight factor, said zonal weight factor, said element loss factor and said level of service for each element.

5. A method according to claim 4, wherein said IFE comprises at least one of seat availability subsystem, overhead subsystem and cabin management subsystem.

6. A method according to claim 5, wherein said seat availability system, overhead subsystem and cabin management subsystem are calculated based on the following equations:

$\begin{array}{c}\text{Overhead Availability}=\text{\hspace{1em}<br><br>}<br><br>100*\left(\underset{k=1,3}{\sum <br><br>}<br><br>\left({\mathrm{OZ}}_k*{\mathrm{ZS}}_k*\left({\mathrm{TD}}_k-{\mathrm{DL}}_k\right)/{\mathrm{TD}}_k\right)\right)/\\ \text{\hspace{1em}<br><br>}<br><br>\left(\underset{k=1,3}{\sum <br><br>}<br><br>\left({\mathrm{OZ}}_k*{\mathrm{ZS}}_k\right)\right)\\ \text{where;<br><br>}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{OZ}=\text{\hspace{1em}<br><br>}<br><br>\text{overhead zone weight factor}\\ \mathrm{ZS}=\text{\hspace{1em}<br><br>}<br><br>\text{number of actual seats in zone}\\ \mathrm{TD}=\text{\hspace{1em}<br><br>}<br><br>\text{total number of displays in zone}\\ \mathrm{DL}=\text{\hspace{1em}<br><br>}<br><br>\text{count of displays unavailable in zone}\\ k<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{zone index from 1 to 3};<br><br>\\ \text{Cabin Mgmt Availability}=\text{\hspace{1em}<br><br>}<br><br>100-100*\min <br><br>\left(1,\underset{\mathrm{lost}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{elements}}{\sum <br><br>}<br><br>{\mathrm{CMLF}}_H\right)\\ \text{where;<br><br>}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{CMLF}=\text{\hspace{1em}<br><br>}<br><br>\text{element loss factor for unavailable cabinmanagement elements}\\ H<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{highest service level;<br><br>}\\ \text{Seat Availability}=\text{\hspace{1em}<br><br>}<br><br>100*\left(\underset{k=1,3}{\sum <br><br>}<br><br>\left({\mathrm{SZ}}_k*\left({\mathrm{ZS}}_k-{\mathrm{SL}}_k\right)\right)\right)/\\ \text{\hspace{1em}<br><br>}<br><br>\left(\underset{k=1,3}{\sum <br><br>}<br><br>\left({\mathrm{SZ}}_k*{\mathrm{ZS}}_k\right)\right)\\ \text{where;<br><br>}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{SZ}=\text{\hspace{1em}<br><br>}<br><br>\text{seat zone weight factor}\\ \mathrm{ZS}=\text{\hspace{1em}<br><br>}<br><br>\text{number of actual seats in zone}\\ k<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{zone index from one to three}\\ \mathrm{and}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{SL}=\text{\hspace{1em}<br><br>}<br><br>\underset{s=1,\mathrm{ZS}}{\sum <br><br>}<br><br>\min <br><br>\left(1,\mathrm{ISL}+\underset{\mathrm{lost}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{elements}}{\sum <br><br>}<br><br>{\mathrm{ELF}}_{\mathrm{Hs}}\right)\\ \mathrm{where}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{ISL}<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{IFE Sources Loss}\\ \mathrm{ELF}=\text{\hspace{1em}<br><br>}<br><br>\text{element loss factor for unavailable seat elements}\\ H<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{highest IFE service level}\\ s<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{seat index from one to}\text{ZS}\text{;<br><br>}\\ \text{where IFE Sources Loss}=\text{\hspace{1em}<br><br>}<br><br>\underset{\mathrm{IFE}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{elements}}{\sum <br><br>}<br><br>{\mathrm{ISE}}_H\\ \text{where;<br><br>}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{ISE}=\text{\hspace{1em}<br><br>}<br><br>\text{loss factors for unavailable IFE Sources}\\ H<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{highest IFE service level.}\end{array}$

7. A method of using a computer to calculate overhead subsystem availability for an in-flight entertainment system on an aircraft, comprising the steps of:

a) designating an overhead zone weight factor;

b) specifying the number of actual seats in at least one zone corresponding to said aircraft'"'"'s configuration;

c) specifying the number of total displays in at least one zone corresponding to said aircraft'"'"'s configuration;

d) collecting performance information of said IFE on said aircraft;

e) determining the number of displays unavailable in said at least one zone on said aircraft during the predetermined period;

f) calculating overhead availability based on said overhead zone weight factor, number of actual seats in said at least one zone, total number of displays in said at least one zone, number of unavailable displays in said at least one zone;

g) outputting said overhead availability number.

8. The method according to claim 7, wherein the Step f) uses the following equation:

$\begin{array}{c}\text{Overhead Availability}=\text{\hspace{1em}<br><br>}<br><br>100*\left(\underset{k=1,3}{\sum <br><br>}<br><br>\left({\mathrm{OZ}}_k*{\mathrm{ZS}}_k*\left({\mathrm{TD}}_k-{\mathrm{DL}}_k\right)/{\mathrm{TD}}_k\right)\right)/\\ \text{\hspace{1em}<br><br>}<br><br>\left(\underset{k=1,3}{\sum <br><br>}<br><br>\left({\mathrm{OZ}}_k*{\mathrm{ZS}}_k\right)\right)\\ \text{where;<br><br>}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{OZ}=\text{\hspace{1em}<br><br>}<br><br>\text{overhead zone weight factor}\\ \mathrm{ZS}=\text{\hspace{1em}<br><br>}<br><br>\text{number of actual seats in zone}\\ \mathrm{TD}=\text{\hspace{1em}<br><br>}<br><br>\text{total number of displays in zone}\\ \mathrm{DL}=\text{\hspace{1em}<br><br>}<br><br>\text{count of displays unavailable in zone}\\ k<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{zone index from 1 to 3.}\end{array}$

9. A method of using a computer to calculate cabin management subsystem availability for an in-flight entertainment system on an aircraft, comprising the steps of:

a) designating an element loss factor for each unavailable cabin management element, representative of value degradation if an element becomes unavailable;

b) specifying a highest level of IFE service for each element corresponding to said aircraft'"'"'s configuration;

c) calculating the cabin management subsystem availability based on said element loss factor and said highest level of IFE service, wherein the total of element loss factors is maximized at 1;

d) outputting the cabin management availability number.

10. A method according to claim 9, wherein Step c) of calculating uses the following equation:

$\begin{array}{c}\text{Cabin Mgmt Availability}=\text{\hspace{1em}<br><br>}<br><br>100-100*\min <br><br>\left(1,\underset{\mathrm{lost}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{elements}}{\sum <br><br>}<br><br>{\mathrm{CMLF}}_H\right)\\ \text{where;<br><br>}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{CMLF}=\text{\hspace{1em}<br><br>}<br><br>\text{element loss factor for unavailable}\text{cabin management}\text{elements}\\ H<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{highest service level}.\end{array}$

11. A method of using a computer to calculate seat subsystem availability for an in-flight entertainment system on an aircraft, comprising the steps of:

a) designating a seat zone weight factor;

b) specifying the number of actual seats in at least one zone corresponding to said aircraft'"'"'s configuration;

c) specifying a loss factor for each of unavailable IFE sources;

d) specifying a highest level of IFE service level for each element corresponding to said aircraft'"'"'s configuration;

e) designating a element loss factor for each unavailable seat element;

f) calculating IFE sources loss based on loss factors for unavailable IFE sources and the highest IFE service level;

g) calculating seat availability based on IFE sources loss, seat zone weight factor, number of actual seats in zone;

h) outputting said seat availability number.

12. A method according to claim 11, wherein the step of calculating IFE sources loss uses the following equation:

$\begin{array}{c}\text{IFE Sources Loss}=\text{\hspace{1em}<br><br>}<br><br>\underset{\mathrm{IFE}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{elements}}{\sum <br><br>}<br><br>{\mathrm{ISE}}_H\\ \text{where;<br><br>}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{ISE}=\text{\hspace{1em}<br><br>}<br><br>\text{loss factors for unavailable IFE Sources}\\ H<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{highest IFE service level,}\end{array}$

and the step of calculating seat availability uses the following equation;

$\begin{array}{c}\text{Seat Availability}=\text{\hspace{1em}<br><br>}<br><br>100*\left(\underset{k=1,3}{\sum <br><br>}<br><br>\left({\mathrm{SZ}}_k*\left({\mathrm{ZS}}_k-{\mathrm{SL}}_k\right)\right)\right)/\\ \text{\hspace{1em}<br><br>}<br><br>\left(\underset{k=1,3}{\sum <br><br>}<br><br>\left({\mathrm{SZ}}_k*{\mathrm{ZS}}_k\right)\right)\\ \text{where;<br><br>}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{SZ}=\text{\hspace{1em}<br><br>}<br><br>\text{seat zone weight factor}\\ \mathrm{ZS}=\text{\hspace{1em}<br><br>}<br><br>\text{number of actual seats in zone}\\ k<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{zone index from one to three}\\ \mathrm{and}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{SL}=\text{\hspace{1em}<br><br>}<br><br>\underset{s=1,\mathrm{ZS}}{\sum <br><br>}<br><br>\min <br><br>\left(1,\mathrm{ISL}+\underset{\mathrm{lost}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{elements}}{\sum <br><br>}<br><br>{\mathrm{ELF}}_{\mathrm{Hs}}\right)\\ \mathrm{where}<br><br>\text{\hspace{1em}<br><br>}<br><br>\mathrm{ISL}<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{IFE Sources Loss}\\ \mathrm{ELF}=\text{\hspace{1em}<br><br>}<br><br>\text{element loss factor for unavailable seat elements}\\ H<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{highest IFE service level}\\ s<br><br>\text{\hspace{1em}<br><br>}=\text{\hspace{1em}<br><br>}<br><br>\text{seat index from one to}\text{ZS}\text{.}\end{array}$