Terminal

• US 6,484,936 B1
• Filed: 11/03/1999
• Issued: 11/26/2002
• Est. Priority Date: 11/11/1998
• Status: Expired due to Term

• Current Assignee: NCR Atleos Corp.
• Original Assignee: NCR Corporation (NCR Voyix Corporation)
• Inventors: Rossmann, Wolf-Dieter, Leong, Liem H., Paton, Grant C., McNamara, Michael R., Nicoll, Kenneth A.
• Primary Examiner(s): Frech, Karl D.
• Application Number:
  US09/433,138
• Time in Patent Office: 1,119 Days
• Field of Search: 235/379, 235/380, 235/435, 902/3, 705/64, 705/72, 705/75, 705/5, 705/16, 705/18, 705/30
• US Class Current: 235/379
• CPC Class Codes: G06Q 20/4014 Identity check for transactions
• CPC Class Codes: G07C 9/257 electronically G07C9/26 takes precedence
• CPC Class Codes: G07C 9/37 using biometric data, e.g. fingerprints, iris scans or voice recognition
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/201 Accessories of ATMs
• CPC Class Codes: G07F 19/207 Surveillance aspects at ATMs
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

A self-service terminal (10) includes a non-contact interface (18, 20) for enabling a user to interact with the terminal without requiring physical contact with the terminal, a biometric sensor (14) for establishing the identity of the user by sensing a physical trait or characteristic of the user, and a processor (30) for controlling the terminal. The interface (18, 20) may utilize speech recognition and generation.

Claims

1. A self-service terminal comprising:

non-contact interface means for outputting terminal instructions to a user and enabling the user to interact with the terminal without requiring physical contact with the terminal for entering all input instructions thereto; and

biometric sensing means for establishing the identity of the user by sensing a physical trait or characteristic of the user.

2. A terminal according to claim 1, wherein the biometric sensing means utilizes non-contact sensing.

3. A self-service terminal comprising:

non-contact interface means for enabling a user to interact with the terminal without requiring physical contact with the terminal for entering all input instructions thereto, and said interface means further includes a speech generator for outputting terminal instructions for the user in natural speech; and

biometric sensing means for establishing the identity of the user by sensing a physical trait or characteristic of the user.

4. A self-service terminal comprising:

non-contact interface means for enabling a user to interact with the terminal without requiring physical contact with the terminal for entering all input instructions thereto, and said interface means further includes means for inputting spoken user instructions for the terminal; and

biometric sensing means for establishing the identity of the user by sensing a physical trait or characteristic of the user.

5. An automated teller machine (ATM) comprising:

a cash dispenser for dispensing cash to an ATM customer,

a non-contact customer interface for outputting terminal instructions to the ATM customer and enabling the ATM customer to interact with the ATM without requiring physical contact with the ATM for entering all input instructions thereto; and

a biometric sensing unit for establishing the identity of the ATM customer by sensing a physical trait or characteristic of the ATM customer.

6. An ATM according to claim 5, wherein the biometric sensing unit utilizes non-contact sensing.

7. An automated teller machine ATM comprising:

a cash dispenser for dispensing cash to an ATM customer;

a non-contact customer interface for enabling the ATM customer to interact with the ATM without requiring physical contact with the ATM for entering all input instructions thereto, and said interface includes a speech generator for outputting terminal instructions for the ATM customer in natural speech; and

a biometric sensing unit for establishing the identity of the ATM customer by sensing a physical trait or characteristic of the ATM customer includes a speech generator for outputting terminal instructions for the ATM customer in natural speech.

8. An automated teller machine ATM comprising:

a cash dispenser for dispensing cash to an ATM customer;

a non-contact customer interface for enabling the ATM customer to interact with the ATM without requiring physical contact with the ATM for entering all input instructions thereto, and said interface includes means for inputting spoken customer instructions for the ATM; and

a biometric sensing unit for establishing the identity of the ATM customer by sensing a physical trait or characteristic of the ATM customer includes a speech generator for outputting terminal instructions for the ATM customer in natural speech.

9. A method of operating a self-service terminal, the method comprising the steps of:

outputting terminal instructions to a user;

(a) enabling the user to interact with the terminal without requiring physical contact with the terminal for entering all input instructions thereto; and

(b) establishing the identity of the user by sensing a physical trait or characteristic of the user.

10. A method according to claim 9, wherein the identity of the user is established by a non-contact technique.

11. A method according to claims 9, further comprising the steps of:

(c) creating a record of a user'"'"'s biometric identifier; and

(d) comparing a biometric identifier sensed by the terminal with the record identifier.

12. A method of operating a self-service terminal, the method comprising the steps of:

(a) enabling a user to interact with the terminal without requiring physical contact with the terminal for entering all input instructions thereto;

(b) establishing the identity of the user by sensing a physical trait or characteristic of the user;

(c) outputting terminal instructions for the user in natural speech; and

(d) permitting inputting of spoken user instructions for the terminal.

13. A self-service transaction terminal comprising:

a digital computer for controlling operation of said terminal;

means for sensing a biometric identifier of a user of said terminal without physical contact with said user;

means for comparing said sensed identifier with a corresponding reference identifier to verify identify of said user;

means for outputting terminal instructions to said user; and

means for entering all input instructions by said user to said terminal without physical contact therebetween to complete a transaction thereat.

14. A terminal according to claim 13 further comprising means for reading a user identification card without physical contact therewith to obtain said reference identifier stored therein.

15. A self-service transaction terminal comprising:

a digital computer for controlling operation of said terminal;

means for sensing a biometric identifier of a user of said terminal without physical contact with said user;

means for comparing said sensed identifier with a corresponding reference identifier to verify identify of said user;

means for reading a user identification card without physical contact therewith to obtain said reference identifier stored therein;

means for entering all input instructions by said user to said terminal without physical contact therebetween to complete a transaction thereat; and

wherein said instruction entering means comprise a microphone for receiving spoken instructions from said user, and a speech processor therefor operatively joined to said computer.

16. A terminal according to claim 15 further comprising a speech generator and loudspeaker operatively joined to said computer for providing a spoken menu to said user.

17. A terminal according to claim 16 wherein said comparing means are configured to compare said sensed identifier and reference identifier in a simultaneous bit-by-bit comparison of corresponding binary digit sequences thereof.

18. A terminal according to claim 16 wherein said sensing means comprise a camera configured for recording an image of the iris pattern of said user as said biometric identifier.

19. A terminal according to claim 16 further comprising a cash dispenser module operatively joined to said computer, and having a cash dispenser slot for dispensing cash to said user.