Update of web audio messages via audio user interface

• US 6,493,434 B1
• Filed: 02/24/1998
• Issued: 12/10/2002
• Est. Priority Date: 02/24/1998
• Status: Expired due to Term

• Current Assignee: AT&T Intellectual Property II LP (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Desmond, Martha, Hanson, Karrie Jo, Robinson, Bethany Scott, Vickers, Nancy Gannett
• Primary Examiner(s): Hoosain, Allan
• Application Number:
  US09/028,030
• Time in Patent Office: 1,750 Days
• Field of Search: 379/67.1, 379/76, 379/88.11, 379/88.12, 379/878.13, 379/88.14, 379/88.17, 379/88.18, 379/93.12, 379/93.15, 379/93.25, 379/101.01, 379/114.28, 379/114.29, 379/201.01, 379/201.05, 379/201.12, 379/908, 379/15.02, 379/15.03, 364/410, 364/514.R, 395/200.47, 395/200.01, 395/200.02, 705/14, 709/204, 709/227, 709/228, 370/352, 370/356, 370/400
• US Class Current: 379/88.17
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

A method and system are disclosed for updating announcements on a packet network site such as a website. An exemplary method includes receiving an announcement through an audio interface and storing the announcement on a website server. In accordance with the exemplary method, merchants without Internet access can now update announcements on their websites quickly and economically by using an audio interface such as a conventional telephone. The updated announcements may be either audio or data. If the announcement received in the exemplary method is an audio announcement, it is converted from a first audio format into a second audio format prior to the step of storing the announcement. Whether the announcements are audio or data, the merchants'"'"' customers can then retrieve them by accessing the merchants'"'"' websites via the Internet.

Claims

1. A method of updating announcement on a website comprising:

receiving an audio announcement for temporary storage in an announcement center by a voice call from a telephone; and

storing said audio announcement on a website server separate from said announcement center.

2. The method of claim 1, wherein the website server is in a location remote from the announcement center.

3. The method of claim 1, further comprising:

creating a hypertext link in a website indicating that the audio announcement is present.

4. The method of claim 1, further comprising:

storing the audio announcement in a temporary file in the announcement center.

5. The method of claim 1, further comprising:

determining if the audio announcement has been received at the announcement center.

6. The method of claim 1, further comprising:

provisioning the announcement center for receiving an audio announcement.

7. The method of claim 1, further comprising:

storing the audio announcement in a first audio format; and

converting the audio announcement into a second audio format.

8. The method of claim 1, further comprising:

checking the content of the announcement.

9. A method of storing information received from an audio interface comprising the steps of:

receiving an audio announcement in an announcement center by a voice call from the audio interface device;

storing the announcement temporarily in a first audio format at the announcement center;

detecting to determine if the audio announcement has been received;

converting the audio announcement into a second audio format;

saving the audio announcement on a website server separate from said announcement center.

10. The method of claim 9, wherein the website server is in a location remote from the announcement center.

11. The method of claim 9, wherein the audio interface is a telephone.

12. The method of claim 9, wherein the second audio format is one of a group comprising .WAV or RealAudio.

13. The method of claim 9, further comprising:

checking the content of the audio announcement.

14. A system for storing information comprising:

an announcement center for receiving announcements for temporary storage by a voice call from a telephone, said announcement center having a CPU and a memory section, wherein said memory section includes announcement instructions for directing the CPU to process the announcements; and

a website server coupled to said announcement center for storing said announcements, wherein said website server is separate from said a announcement center.

15. The system of claim 14, wherein said website server is in a location remote from the announcement center.

16. The system of claim 14, wherein said announcement instructions include provisioning information.

17. The system of claim 14, wherein said announcement center receives information from an audio interface device.

18. The system of claim 17, wherein the audio interface device is a telephone.

19. A system comprising:

means for receiving an audio announcement for temporary storage in an announcement center by a voice call from an audio interface device; and

means generating a hypertext link in a client'"'"'s documents on a website server indicating that the audio announcement is present, wherein said website server is separate from said announcement center.

20. The system of claim 19, wherein the website server is in a remote location from the announcement center.

21. The system of claim 19,

wherein the audio interface device is a telephone.

22. The system of claim 19, further comprising:

means for converting the audio announcement from a first audio format into a second audio format.