Method and system for providing enhanced caller identification and privacy management

• US 6,496,569 B2
• Filed: 03/19/1999
• Issued: 12/17/2002
• Est. Priority Date: 03/19/1999
• Status: Expired due to Fees

• Current Assignee: SBC Properties, L.P.
• Original Assignee: Ameritech Corp. (AT&T, Inc.)
• Inventors: Bull, Rex Norman, Pelletier, Karen Jeanne, Bennett, Raymond Walden III, Heinmiller, Wayne Robert, Light, Jordan Howard, Pickard, Michael Steven, Israelski, Edmond W
• Primary Examiner(s): BARNIE, REXFORD N
• Application Number:
  US09/272,201
• Publication Number:
  US 20020067813A1
• Time in Patent Office: 1,369 Days
• Field of Search: 379/197, 379/199, 379/142, 379/127, 379/220, 379/221, 379/201, 379/67.1, 379/88.12, 379/88.19, 379/88.2, 379/88.21, 379/88.22, 379/88.23, 379/142.01, 379/142.02, 379/142.03, 379/142.06, 379/142.07, 379/142.08
• US Class Current: 379/88.21
• CPC Class Codes: H04M 15/06 Recording class or number of calling , i.e. A-party or called party , i.e. B-party

Abstract

Processing a call from a calling party at a calling communication station to a called communication station includes detecting signalling information for the call, including determining whether standard caller identification for the calling communication station can be provided to the called communication station and detecting a privacy level selected by a called party at the called communication station. The call is routed in response to the signalling information and the privacy level. This permits management of privacy levels at the called communication station using the signalling information for the call/

Claims

1. A method for processing a call from a calling party at a calling communication station to a called communication station, the method comprising:

(a) detecting signalling information for the call;

(b) determining whether standard caller identification for the calling communication station can be provided to the called communication station;

(c) determining an intended recipient of the call from among a plurality of callable parties at the called communication station;

(d) determining a recipient privacy level associated with the intended recipient; and

(e) routing the call in accordance with the signalling information and the recipient privacy level, including

suspending completion of calls to the called communication station in response to detection of a first selected privacy level,

transmitting a request for audible caller identification information to the calling communication station in response to detection of a second selected privacy level

transmitting the audible caller identification to the called communication station; and

cancelling the call in response to input from the called communication station, and

transmitting the request for audible caller identification information to the calling communication station in response to determination that the standard caller identification information cannot be provided to the called communication station and in response to detection of a third selected privacy level.

2. The method of claim 1 wherein step (e) further comprises

in response to detection of a fourth selected privacy level,

transmitting the request for audible caller identification information to the calling communication station in response to determination that the standard caller identification information is unavailable and cannot be provided to the called communication station; and

cancelling the call when the standard caller identification information is blocked and cannot be provided to the called communication station.

3. A method for processing a call from a calling party at a calling communication station to a called communication station in a network, the method comprising:

receiving the call at switching equipment of the network;

routing the call to a Service Switching Point (SSP) of the network;

generating a trigger in response to an attempt to complete the call from the SSP to the called communication station;

suspending completion of the call to the called communication station;

in response to the trigger, generating a query to a Service Control Point (SCP) of the network, the query including a calling party identification parameter and requesting return of standard Caller ID information for the call;

at the SCP, in response to the query, determining if standard Caller ID information can be provided to the called telephone station;

if the standard Caller ID information can not be provided, detecting a privacy level defined according to at least one of

a privacy schedule established by a called party,

a privacy mode interactively selected by a called party, and

a privacy level bypass designator for bypassing one or more selected privacy levels;

providing call control information to the SSP in accordance with the detected privacy level;

in response to the call control information, routing the call to a service platform if the privacy level corresponds to one of a standard privacy level and an enhanced privacy level;

at the service platform, generating a request to the calling party for audible caller identification information when

the privacy level corresponds to the enhanced privacy level, and when

the standard Caller ID information can not be provided and the privacy level corresponds to the standard privacy level;

recording any audible response from the calling party as the audible caller identification information;

playing the audible caller identification information from the service platform to the called party;

at the service platform, receiving call completion instructions from the called party;

routing the call from the SSP in response to the received call completion instructions;

canceling the call if no audible response is received from the calling party in response to the request; and

in response to the call control information canceling the call without ringing the called communication station if the privacy level corresponds to a blocking mode;

in response to the call control information, bypassing the one or more selected privacy levels in accordance with the privacy designator when the privacy level corresponds to a privacy level bypass mode.

4. The method of claim 3 further comprising:

receiving personal identification information from the calling party;

if the personal identification information matches access information established by the called party, bypassing the one or more selected privacy levels to complete the call to a called party.