Message sender status monitor

• US 6,501,834 B1
• Filed: 11/21/2001
• Issued: 12/31/2002
• Est. Priority Date: 11/21/2001
• Status: Expired due to Term

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Millen, David R., Weimer, David M., Smith, Thomas M., Milewski, Allen E.
• Primary Examiner(s): Ramakrishnaiah, Melur
• Application Number:
  US09/990,233
• Time in Patent Office: 405 Days
• Field of Search: 379/93.24, 379/90.01, 379/88.04, 379/88.08, 379/88.09, 379/88.11, 379/88.12, 379/88.13, 379/88.17, 379/88.19, 379/43.17, 379/93.23, 455/412, 709/206
• US Class Current: 379/93.24
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04L 51/08 Annexed information, e.g. attachments
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]

Abstract

A message sender status monitor is used to determine the communication status of the sender of an electronic message. In the case of email, upon the recipient opening an email, a query is launched to a “status registry” to determine if the sender of the email is currently logged in to the communication network, or if the sender is currently on the telephone, or currently using a cell phone, etc. This status information is then used by the recipient of the email to determine the communication medium used to send a reply to the email sender. For example, if the status information indicates that the message sender is currently logged in to the data network, the recipient can respond using “instant messaging” (considered, therefore, to be a more efficient type of response that merely responding with an email message).

Claims

1. In a communication network for providing electronic messages to be transmitted from a sender to a recipient, a messaging arrangement including

a status registry for storing current communication status information associated with each user of electronic messaging, where each electronic message includes an embedded program that is activated when the message is retrieved, the program for querying the status registry and obtaining current communication status information of the message sender and providing the query results to the electronic message recipient.

2. The communication network as defined in claim 1 wherein the network further comprises communication links between each user of electronic messaging and the status registry to convey updated status information from each user to said status registry.

3. The communication network as defined in claim 2 wherein updated status information is transmitted each time a user enters or exists one of the communication media types monitored by said status registry.

4. The communication network as defined in claim 1 wherein the communication status information includes information related to whether or not a user is logged in to a data network and whether or not a user is available over a conventional telephone connection.

5. The communication network as defined in claim 1 wherein the electronic message comprises email messages sent to a computer and the program comprises an attachment to an email message.

6. The communication network as defined in claim 5 wherein the attachment comprises an HTML attachment.

7. The communication network as defined in claim 5 wherein the attachment comprises an XML attachment.

8. The communication network as defined in claim 1 wherein the electronic message comprises voice mail messages retrieved by a telephone connection.

9. A method of obtaining real-time communication status information related to a sender of an electronic message, the method comprising the steps of:

providing a status registry in a communication network, the status registry including current communication status information associated with each user of electronic messaging;

upon a recipient opening an electronic message, said electronic message activating a program to query said status registry and return to said recipient current communication status information related to the sender of the electronic message; and

responding to said electronic message through a medium as determined by the received communication status information.

10. The method as defined in claim 9 wherein in providing the status registry, said status registry stores information including whether or not each user is logged in to the data network and whether or not each user is available over a conventional telephone line connection.

11. The method as defined in claim 9 wherein the method further comprises the step of each user updating the status registry each time said user either enters or exits each communication medium type maintained in said status registry.

12. The method as defined in claim 9 wherein the electronic messages comprise email messages and the activating program comprises an attachment to each email message, the attachment activating the query to be launched to the status registry.

13. The method as defined in claim 12 wherein the launching attachment is an HTML attachment.

14. The method as defined in claim 12 wherein the launching attachment is an XML attachment.

15. The method as defined in claim 9 wherein the electronic messages comprise voice mail messages and the activating program comprises a local software program for activating the query to be launched to the status registry.