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Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location

DC CAFC
  • US 6,510,220 B1
  • Filed: 03/12/1998
  • Issued: 01/21/2003
  • Est. Priority Date: 05/31/1996
  • Status: Expired due to Term
First Claim
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1. A method of remotely monitoring on-screen activities of a monitored computer workstation, said monitored computer workstation having a display screen, its own operating system software, and a display driver, comprising the steps of:

  • (A) intercepting and interpreting at least two graphics primitive function calls made to said display driver to define boundaries of a localized changed screen region sized less than said display screen;

    (B) utilizing said boundaries of said localized changed screen region to make a copy of said localized changed screen region by use of said monitored computer workstation operating system; and

    (C) transporting said changed region copy to a remote location for view on the screen of a separate monitoring workstation having a separate operating system, such that said screen of said monitoring workstation periodically reflects screen changes made on said monitored workstation.

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