System and method for managing faults using a gateway

• US 6,513,129 B1
• Filed: 06/30/1999
• Issued: 01/28/2003
• Est. Priority Date: 06/30/1999
• Status: Expired due to Fees

• Current Assignee: Objective Systems Integrators, Inc. (Mycom Group Ltd.), Obejective Systems Integrators, Inc.
• Original Assignee: Objective Systems Integrators, Inc. (Mycom Group Ltd.)
• Inventors: Tentij, Maarten Peter, MacDonald, Jeffrie David
• Primary Examiner(s): Beausoleil, Robert
• Assistant Examiner(s): Chu, Gabriel L.
• Application Number:
  US09/345,634
• Time in Patent Office: 1,308 Days
• Field of Search: 714/4, 714/43, 714/48, 714/26, 714/57, 714/5
• US Class Current: 714/4.12
• CPC Class Codes: H04L 41/0631 using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
• CPC Class Codes: H04L 41/0806 for initial configuration or provisioning, e.g. plug-and-play
• CPC Class Codes: H04L 43/0811 by checking connectivity

Abstract

The present invention provides an improved fault management system and method. In one embodiment, the system includes a gateway and a management processor system. The gateway is communicatively connected to a network for receiving alarm incidents from the network. The gateway has a rule engine for (1) selecting a control object from a set of control objects based on information from the alarm incident, and (2) processing the selected control object. The management processor system has a processor for processing configuration to objects in response to the selected control object for implementing fault management objectives defined by at least one user.

Claims

1. A fault management system, comprising:

(a) a gateway communicatively connected to a network for receiving an alarm incident, the gateway having a rule engine for (1) selecting a control object from a set of control objects, the selecting being based on information from the alarm incident, and (2) processing the selected control object; and

(b) a management processing system having a processor for processing configuration objects in response to the selected control object for implementing fault management objectives defined by at least one user.

2. The system of claim 1 further comprising an alert display operably connected to the system for displaying to a user alert information.

3. The system of claim 1, wherein the configuration objects include scenario objects for performing advanced processing.

4. The system of claim 3, wherein the scenario objects include scenario objects for correlating alarm incidents.

5. The system of claim 1, wherein the gateway comprises a plurality of distributed gateways.

6. The system of claim 1, wherein the management processing system includes at least one management processor for managing faults relating to the element layer of the managed system.

7. The system of claim 1, wherein the management processing system is implemented on at least one server.

8. The system of claim 1, wherein the gateway'"'"'s rule engine for selecting a control object for the incoming alarm incident selects the control object with a name that is closest to corresponding information from the alarm incident.

9. The system of claim 8, wherein the gateway has a normalization engine for extracting identification information from the alarm incident and placing it in a form that is compatible with the control object names for finding the closest control object.

10. The system of claim 1, wherein the control objects may be modified by the user.

11. The system of claim 1, wherein the control objects are form ed from a control object class that includes at least one basic processing attribute.

12. The system of claim 11, wherein the control object class further includes at least one advanced processing attribute.

13. A memory device having instructions that when loaded into and executed by at least one computer implements the fault management system of claim 1.

14. A computer-readable medium encoded with instructions for matching in a fault management system an incoming alarm incident to a control object for processing from a set of control objects, the instructions when executed causing the system to perform acts comprising:

(a) extracting data from an alarm incident received at a gateway;

(b) said gateway comparing the data with a set of control object names, wherein each name (1) corresponds to a control object, and (2) includes one or more identifiers from different alarm incident identification types; and

(c) said gateway selecting for processing the control object whose name is closest to the extracted data.

15. The computer-readable medium of claim 14, wherein the act of selecting the control object whose name is closest includes selecting the control object whose name has the most and all of its identifiers matched with the extracted data.

16. The computer-readable medium of claim 15, wherein a default control object is selected if no control object name has all of its identifiers matching the extracted data.

17. The computer-readable medium of claim 14, wherein the system performs acts further comprising processing the selected control object in said gateway.

18. The computer-readable medium of claim 17, wherein the processed control object initiates a scenario object for performing advanced fault management processing.

19. A method for managing faults in a network system, comprising:

(a) receiving at a gateway an alarm incident that corresponds to a fault;

(b) said gateway selecting a configuration object from a set of configuration objects for processing the alarm incident, wherein said selecting a configuration object includes (i) extracting data from the alarm incident, (ii) comparing the data with a set of configuration object names, wherein each name (1) corresponds to a configuration object in the set of configuration objects, and (2) includes one or more identifiers from different alarm incident identification types, and (iii) selecting for processing the configuration object whose name is closest to the extracted data; and

(c) processing the selected configuration object in order to act on the fault according to predefined objectives.

20. The method of claim 19 wherein the act of selecting the configuration object whose name is closest includes selecting the configuration object whose name has the most of its identifiers matched with the extracted data.

21. The method of claim 20, wherein the act of selecting further includes selecting the configuration object whose name has all of its identifiers matched with the extracted data.

22. The method of claim 21, wherein a default configuration object is selected if no control object name has all of its identifiers matching the extracted data.

23. The method of claim 19, wherein the act of processing includes processing the selected configuration object in said gateway.

24. The method of claim 23, wherein the processed configuration object initiates an additional configuration object for performing advanced fault management processing.

25. The method of claim 24, wherein the act of initiating an additional configuration object includes initiating a scenario object.

26. A fault management system, comprising:

a gateway communicatively connected to a network for receiving an alarm incident, the gateway having a rule engine for (1) selecting a control object from a set of control objects, the selecting being based on information from the alarm incident, wherein the rule engine selects the control object with information that is closest to corresponding information from the alarm incident, and (2) processing the selected control object.

27. The fault management system of claim 26 wherein said gateway comprises a processor for processing configuration objects in response to the selected control object for implementing fault management objectives defined by at least one user.

28. The fault management system of claim 27 wherein the configuration objects include scenario objects for performing advanced processing.

29. The fault management system of claim 28, wherein the scenario objects include scenario objects for correlating alarm incidents.

30. The fault management system of claim 26 further comprising:

a management processing system communicatively coupled to said gateway, said management processing system having a processor for processing configuration objects in response to the selected control object for implementing fault management objectives defined by at least one user.

31. The fault management system of claim 26 wherein the gateway comprises a plurality of distributed gateways.

32. The fault management system of claim 26 wherein the gateway includes a normalization engine for extracting identification information from the alarm incident and placing it in a form that is compatible with control object information for finding the closest control object.

33. A fault management system comprising:

a gateway communicatively connected to a network for receiving an alarm incident, the gateway having a rule engine for (1) selecting a control object from a set of control objects, the selecting being based on information from the alarm incident, wherein the control objects are formed from a control object class that includes at least one basic processing attribute, and (2) processing the selected control object.

34. The fault management system of claim 33 wherein the control object class further includes at least one advanced processing attribute.