System and method for performing a mindflow process using a mindflow document archive
DCFirst Claim
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1. A system for retrieving documents, comprising:
- a memory operable to store a plurality of knowledge modules, each knowledge module comprising a business process having a plurality of subprocesses, and further operable to store a plurality of documents, each document comprising a plurality of first answers to a first group of questions and a plurality of second answers to a second group of questions, wherein the first and second groups of questions are associated with a business task corresponding to one of the knowledge modules; and
a processor coupled to the memory and operable to;
execute a selected knowledge module associated with a selected business task;
present to a knowledge worker the first group of questions and the second group of questions associated with the selected business task; and
retrieve from the memory those documents having a predetermined number of first answers matching the answers of the knowledge worker to the first group of questions and a predetermined number of second answers matching the answers of the knowledge worker to the second group of questions.
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Abstract
A system for retrieving documents includes a memory coupled to a processor. The memory stores a number of documents, each document comprising a number of first answers to a first group of questions and a number of second answers to a second group of questions. The processor presents to a knowledge worker the first group of questions and the second group of questions. The processor further retrieves from the memory those documents having a predetermined number of first answers matching the answers of the knowledge worker to the first group of questions and a predetermined number of second answers matching the answers of the knowledge worker to the second group of questions.
20 Citations
24 Claims
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1. A system for retrieving documents, comprising:
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a memory operable to store a plurality of knowledge modules, each knowledge module comprising a business process having a plurality of subprocesses, and further operable to store a plurality of documents, each document comprising a plurality of first answers to a first group of questions and a plurality of second answers to a second group of questions, wherein the first and second groups of questions are associated with a business task corresponding to one of the knowledge modules; and
a processor coupled to the memory and operable to;
execute a selected knowledge module associated with a selected business task;
present to a knowledge worker the first group of questions and the second group of questions associated with the selected business task; and
retrieve from the memory those documents having a predetermined number of first answers matching the answers of the knowledge worker to the first group of questions and a predetermined number of second answers matching the answers of the knowledge worker to the second group of questions. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
the memory is further operable to store a plurality of knowledge items;
the processor is further operable to perform a query session with the knowledge worker and to retrieve a plurality of knowledge items based upon the results of the query session, wherein at least one knowledge item is evaluated by the knowledge worker using at least one document.
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4. The system of claim 1, wherein each document is associated with a particular knowledge module and includes first information associated with a first subprocess of the particular knowledge module and second information associated with a second subprocess of the particular knowledge module.
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5. The system of claim 2, wherein the processor is further operable to present information from at least one retrieved document in at least one of the displays.
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6. The system of claim 1, wherein the first group of questions comprises questions associated with a first subject of the selected knowledge module and the second group of questions comprises questions associated with a second subject of the selected knowledge module.
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7. The system of claim 1, wherein the predetermined number of first answers is selected by the knowledge worker.
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8. The system of claim 1, wherein the processor is further operable to:
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determine a first weighting factor for the first group of questions and a second weighting factor for the second group of questions; and
retrieve the documents using the first weighting factor and the second weighting factor.
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9. The system of claim 1, wherein the processor is further operable to retrieve those documents having a predetermined total number of answers matching the answers of the knowledge worker.
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10. A method for retrieving documents, comprising:
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storing a plurality of knowledge modules, each knowledge module comprising a business process having a plurality of subprocesses;
storing a plurality of documents, each document comprising a plurality of first answers to a first group of questions and a plurality of second answers to a second group of questions, wherein the first and second groups of questions are associated with a business task corresponding to one of the knowledge modules;
executing a selected knowledge module associated with a selected business task;
presenting to a knowledge worker the first group of questions and the second group of questions associated with the selected business task; and
retrieving from the memory those documents having a predetermined number of first answers matching the answers of the knowledge worker to the first group of questions and a predetermined number of second answers matching the answers of the knowledge worker to the second group of questions. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19)
storing a plurality of knowledge items;
performing a query session with the knowledge worker; and
retrieving a plurality of knowledge items based upon the results of the query session.
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13. The method of claim 11, wherein a display is operated by a knowledge worker to evaluate a knowledge item using at least one document.
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14. The method of claim 10, wherein each document is associated with a particular knowledge module and includes first information associated with a first subprocess of the particular knowledge module and second information associated with a second subprocess of the particular knowledge module.
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15. The method of claim 11, further comprising presenting information from at least one retrieved document in at least one of the displays.
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16. The method of claim 10, wherein the first group of questions comprises questions associated with a first subject of the selected knowledge module and the second group of questions comprises questions associated with a second subject of the selected knowledge module.
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17. The method of claim 10, wherein the predetermined number of first answers is selected by the knowledge worker.
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18. The method of claim 10, further comprising:
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determining a first weighting factor for the first group of questions; and
determining a second weighting factor for the second group of questions, wherein the step of retrieving further comprises retrieving the documents using the first weighting factor and the second weighting factor.
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19. The method of claim 10, wherein the step of retrieving further comprises retrieving documents having a predetermined total number of answers matching the answers of the knowledge worker.
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20. A mindflow document, comprising:
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a first identifier associated with a knowledge module executed by a knowledge worker, wherein the knowledge module is associated with a query session performed by the knowledge worker and comprises a business process having a plurality of subprocesses, the query session comprising first and second groups of questions associated with a business task of the knowledge module;
a second identifier associated with the knowledge worker; and
information associated with the query session, the information comprising a plurality of first answers to the first group of questions provided by the knowledge worker and a plurality of second answers to the second group of questions provided by the knowledge worker. - View Dependent Claims (21, 22, 23, 24)
the information associated with the query session comprises first information; and
the document further comprises second information associated with a first subprocess of the knowledge module and third information associated with a second subprocess of the knowledge module.
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22. The mindflow document of claim 21, wherein the first subprocess is performed by the knowledge worker to evaluate a knowledge item used to perform a portion of the business process and the second information defines the evaluation of the knowledge item.
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23. The mindflow document of claim 22, wherein the knowledge worker comprises a first knowledge worker and the second information is used by a second knowledge worker to perform a portion of the business process.
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24. The mindflow document of claim 20, wherein the knowledge worker comprises a first knowledge worker and the document further comprises a status identifier indicating whether a predetermined number of the first answers match the answers to the first group of questions provided by a second knowledge worker performing the query session and a predetermined number of the second answers match the answers to the second group of questions provided by the second knowledge worker performing the query session.
Specification