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Method, system, and computer program product for extending the functionality of a personal information manager to telephone system interactions

  • US 6,526,274 B1
  • Filed: 10/25/1999
  • Issued: 02/25/2003
  • Est. Priority Date: 10/25/1999
  • Status: Expired due to Term
First Claim
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1. A method of facilitating and enhancing telephone operations using the information and functionality in a personal information manager (PIM), the method comprising the steps of:

  • (a) providing information contained in one or more data structures of the PIM to users of a telephone system as needed, automatically; and

    (b) receiving user commands to operate the telephone system through an extension of the PIM graphical user interface (GUI), wherein the PIM executes on a computer that is distinct from any telephone of the telephone system, and wherein step (a) comprises the step of sending unread e-mail to a wireless communications device of an addressee automatically, said unread e-mail sending step comprising the steps of;

    (i) identifying an unread e-mail message as eligible for forwarding to the wireless communications device;

    (ii) copying the unread e-mail message into a page message when the unread e-mail message has been in an unread e-mail queue of the addressee, unread, for a predetermined time; and

    (iii) sending the page message to the wireless communications device.

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