Method and apparatus for establishing communications with a remote node on a switched network based on hypertext calling received from a packet network

• US 6,535,506 B1
• Filed: 05/11/1999
• Issued: 03/18/2003
• Est. Priority Date: 05/11/1999
• Status: Expired due to Term

• Current Assignee: j2 Cloud Services, LLC (Consensus Cloud Solutions, Inc.)
• Original Assignee: Click Interconnect Incorporated
• Inventors: Narain, Alfredo Jose, Angel, German, Wilson, Michael Anthony
• Primary Examiner(s): HSU, ALPUS
• Application Number:
  US09/309,535
• Time in Patent Office: 1,407 Days
• Field of Search: 370/351, 370/352, 370/353, 370/354, 370/389, 370/400, 370/401, 370/410, 370/463, 370/522, 370/524, 379/88.17, 379/93.01, 379/93.05, 379/93.06, 379/93.07, 379/93.14, 379/93.15, 379/93.23, 379/93.24, 379/93.25, 379/242, 379/258, 379/268, 705/7, 705/10, 705/26, 707/513, 707/514, 709/201, 709/203, 709/217, 709/218, 709/219, 709/227, 709/229, 709/249, 709/250
• US Class Current: 370/352
• CPC Class Codes: H04L 12/66 Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/222 using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04M 3/5191 interacting with the Internet
• CPC Class Codes: H04M 7/0009 where voice calls remain entirely in the telephone network
• CPC Class Codes: H04M 7/003 Click to dial services
• CPC Class Codes: H04M 7/0054 where the data service is an electronic mail service
• CPC Class Codes: H04W 76/45 for Push-to-Talk [PTT] or Push-to-Talk over cellular [PoC] services

Abstract

Disclosed is a system and a methodology enabling a first provider party to provide to a second recipient party software and services to enable the recipient party to embed in an Internet e-mail of the recipient party directed to an addressee, an HTML hyperlink file which includes a telecommunication initiating trigger, sending the e-mail to the addressee via the Internet, the addressee upon receiving the e-mail actuating the hyperlink via its trigger and, responsive to the trigger actuation, connecting the addressee via the Internet to a web page located on an Internet server, wherein the web page includes a request for a telephone number of the addressee. The addressee entering its telephone number information at the server, which information is communicated to a database associated with the server, the server communicating with the database and with a telephony switch, including sending to the switch instructions which result in the switch originating and managing a public switched telephone network (PSTN) communication between the recipient party and the addressee.

Claims

1. A method comprising:

a service provider entity operating consumer premise equipment including an Internet server connected to the Internet and a related database, and a telephony switch connected to a public switched telephone network,

a reseller entity operating a computer terminal having a connection to the Internet and a telephone terminal having a link to said public switched telephone network,

a plurality of end user merchant entities each operating a computer terminal having a connection to the Internet and a telephone terminal having a link to said public switched telephone network,

said service provider entity establishing a relationship with said reseller entity and providing to said reseller entity via the Internet software and services to implement push to talk trigger button sales to end user merchant entities,

said reseller entity installing said software provided by said service provider entity in said reseller entity computer terminal and running said software,

said reseller and said service provider entities installing and maintaining on said server of said service provider entity an Internet web site of said reseller entity, said reseller entity web site including dialog requesting the insertion of a telephone number,

said reseller entity using said software of said service provider entity which was installed in said reseller entity computer terminal to implement push to talk trigger button sales to end user merchant entities including preparing an e-mail addressed to a selected end user merchant entity containing an HTML file which includes a push to talk trigger button,

said reseller entity sending said e-mail containing said HTML file to said selected end user merchant entity via the Internet,

said selected end user merchant entity receiving said e-mail from said reseller entity and activating said push to talk trigger button contained therein,

responsive to said activation of said push to talk trigger button contained in said e-mail connecting said selected end user merchant entity computer terminal via the Internet to said Internet web site of said reseller entity on said server of said service provider entity,

said selected end user merchant entity entering a telephone number into said reseller entity web site in response to said telephone number request contained therein,

communicating said entered telephone number to said service provider entity database and related server, said server sending instructions to said service provider entity telephone switch and said switch signaling said public switched telephone network, and

establishing a connection between said selected end user merchant entity and said reseller entity via said public switched telephone network.

2. A method according to claim 1 including multiple reseller entities each having a computer terminal connected to the Internet and a telephone terminal having a link to said public switched telephone network, and multiple end user merchant entities each operating a computer terminal having a connection to the Internet and a telephone terminal having a link to said public switched telephone network:

said service provider entity establishing a relationship with each said reseller entity and providing to each said reseller entity via the Internet software and services to implement push to talk trigger button sales to said end user merchant entities,

each said reseller entity installing said software provided by said service provider entity in said reseller entity computer terminal and runing said software,

said reseller and said service provider entities installing and maintaining on said server of said service provider entity an Internet web site of each said reseller entities, each said reseller entity web site including dialog requesting the insertion of a telephone number,

each said reseller entity using said software of said service provider entity which was installed in said reseller entity computer terminals to implement push to talk trigger button sales to multiple end user merchant entities including preparing an e-mail addressed to selected end user merchant entities containing an HTML file which includes a push to talk trigger button,

each said reseller entity sending said e-mails containing said HTML file to said selected end user merchant entities via the Internet,

said selected end user merchant entities receiving said e-mails from said reseller entities and activating said push to talk trigger buttons contained therein,

responsive to said activation of said push to talk trigger buttons contained in said e-mails connecting said selected end user merchant entity computer terminals via the Internet to the said Internet web sites of the said reseller entities on said server of said service provider entity,

each said selected end user merchant entity entering a telephone number into the said reseller entity web site to which it is connected in response to said telephone number request contained therein,

communicating each said entered telephone number to said service provider entity database and related server, said server sending instructions to said service provider entity telephone switch and said switch signaling said public switched telephone network, and

establishing a connection between each said selected end user merchant entity and the said reseller merchant entity which sent the e-mail via said public switched telephone network.