Method and system for providing enhanced call waiting
First Claim
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1. A system for processing a second call from a calling party to a called communication station that is engaged in a first call, the system comprising:
- a service node coupled with the calling party, the service node being operable to record information provided by the calling party when the called communication station is engaged in the first call and automatically transmit the information to the called communication station after the first call is over; and
a switch coupled with the called communication station, the switch being operable to monitor the status of the first call and notify the service node when the first call is over.
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Abstract
A method and system are disclosed for providing an enhanced call waiting announcement to a called party that is busy on a first call and receives a second call. Information provided by a second calling party is recorded and played back to the called party after the first call is over. The called party is not interrupted during the duration of the first call.
31 Citations
2 Claims
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1. A system for processing a second call from a calling party to a called communication station that is engaged in a first call, the system comprising:
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a service node coupled with the calling party, the service node being operable to record information provided by the calling party when the called communication station is engaged in the first call and automatically transmit the information to the called communication station after the first call is over; and
a switch coupled with the called communication station, the switch being operable to monitor the status of the first call and notify the service node when the first call is over. - View Dependent Claims (2)
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Specification
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Current AssigneeSBC Properties, L.P.
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Original AssigneeAmeritech Corp. (AT&T, Inc.)
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InventorsHardzinski, Mary Louis, Carrion, Roberto, Henry, Tricia Ehlers, McBlain, Thomas Joseph, Pelletier, Karen Jeanne, Crockett, Susanne Marie
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Primary Examiner(s)Hoosain, Allan
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Application NumberUS09/439,902Time in Patent Office1,229 DaysField of Search379/67.1, 379/88.11, 379/88.12, 379/88.19, 379/88.2, 379/88.21, 379/93.23, 379/93.35, 379/142.08, 379/142.09, 379/142.1, 379/142.01, 379/201.01, 379/201.07, 379/207.12, 379/88.26US Class Current379/88.12CPC Class CodesH04M 2207/12 intelligent networksH04M 3/428 Arrangements for placing in...H04M 3/4285 Notifying, informing or ent...H04M 3/533 Voice mail systemsH04M 3/537 Arrangements for indicating...
